Job Description
My Client is a Luxury Car Dealership in Hatfield and they are currently looking for a Vehicle Technician to join their team.
About the role
As a Vehicle Technician, you will be reporting to the Workshop Controller and be responsible for carrying out maintenance and repair of a variety of vehicles in line with the repair process, meeting customer expectations, whilst ensuring commercial and operational requirements are considered at all times and meeting very high industry and brand standards.
Core Specific Responsibilities as Vehicle Technician
1. Review the customer’s requirements provided by the Service Advisors/Executive, ensuring sufficient information is provided to complete the repair
2. Ascertain parts required to resolve the customer issue and order as required
3. Ascertain labour operation times for the workshop repair, to support the Service Advisor/Executive in providing an estimate to the customer
4. Carry out the repair in accordance with the workshop manual
5. Write up job cards in a clear and concise manner
6. Carry out a Vehicle Analysis Log (VAL) on every vehicle
7. Liaise with all relevant staff to achieve efficiency in both time and material usage
8. To record and clock all time spent as per the warranty process
9. Conduct road tests and be responsible for personal quality control
10. Protect the customers property by using protective covers at all times
11. Keep updated with and work within the Insurance Code of Business guidelines for the sale of Approved Warranty and Assistance
12. Keep technical and job knowledge up to date by participating in educational opportunities, reading manufacturers’ publications etc.
13. Deliver an agreed level of service KPI’s to include productivity, efficiency and utilisation
14. Take ownership for personal development needs in anticipation of Business requirement
15. Complete the Bronze Qualification standard within 1 year of start date
About the rewards
For the role of Vehicle Technician, the hours of work are 8.00am to 5.00pm and one in four Saturdays 8.00am to 1.00pm.
There is a basic salary on offer of up to £32-38,000 per annum, depending on experience, with a productivity bonus OTE of £50,000 plus.
You will also receive a fantastic benefits package, including:
16. 25 days holiday per year plus bank holidays
17. Option of a VW group vehicle at preferential leasing rates
18. Private Medical Insurance
19. DC Pension Scheme
20. Life Insurance
21. Staff preferential rates
22. Employee Discounts Programme
23. Employee Assistance Programme
Gary Lovelace at Jago Consultants