IT Data Centre Engineer
Swindon
£35,000 - £42,000
Our client is looking for an experienced Data Centre engineer to work on a shift basis (4on 4off
Days & Nights) to specialise in activities such as cross connects, localised patching, racking and
decommissioning.
Please note, you must have experience working within a Data Centre environment to be
considered for this role.
Job Duties
* Provide support for both pre-scheduled and reactive operational workflows at the Data Centre or, as pre-arranged, at other locations.
* Plan and optimize the efficient use of Data Centre space and cabinet utilization in accordance with Vodafone Hosting Data Centre Standards.
* Prepare quotations in alignment with defined standards and Operational Level Agreements (OLAs).
* Mount servers, storage, and network equipment in cabinets, adhering to current Data Centre standards.
* Install Data Centre cabling for managed solutions and internal networks, following design documentation and utilizing current copper, fibre, and patch paneling standards.
* Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers.
* Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLAs).
* Support governance activities by addressing any non-compliance issues and managing them to resolution.
* Investigate incidents and faults, identify root causes, and implement appropriate remedies.
* Prepare accurate and timely reports as required.
* Ensure corrective and repair work complies with current regulations.
Key Requirements
* Experience working in an operational Data Centre environment, including rack elevation design and handling server, storage, and network hardware.
* Skilled in the installation of network cross-connects and cabinet patching using copper and fibre cabling.
* Proficient in troubleshooting and resolving faults in live customer hosting solutions.
* Strong understanding of the mechanical and electrical configurations within a Data Centre.
Salary & Benefits
* £35,000 - £42,000
* Working on a 4on 4off shift (7am - 7pm & 7pm - 7am)
* 23 days annual leave entitlement
* Company pension
* Internal progression
* Additional training