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Sector: Transport and Logistics
Role: Manager
Contract Type: Permanent
Hours: Full Time
About Network Rail
Join Our Team at Network Rail! Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country. We're an organisation where people truly matter, and when you join us, you matter to us and millions of others.
We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone. Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!
About the role
Key Accountabilities
1. Management of route resources, to achieve comprehensive, consistent and accurate records of incidents, delays and train running in TRUST Delay Attribution and related systems throughout the route.
2. Leadership, management and direction of staff involved in delay attribution throughout the route, including formal discipline, welfare, briefing, competency assessment, training arrangements and personal development.
3. Apply technical knowledge and expertise to maintain high standards of recording and data completeness, checking that all incidents created on the route are validated.
4. Act as the real time delay attribution point of contact for the route liaising with both customers and suppliers.
5. Provide overall direction with regard to the application of the Delay Attribution Principles and Rules, providing support and guidance to relevant staff across the route.
6. Manage the audit process to deliver compliance with all company standards, processes and procedures.
7. Manage the monitoring of automatic TRUST reporting locations throughout the route and coordinate the attendance of technical response teams and implement the Data Capture Contingency Plans (DCCP) for the duration of any failure.
8. Work to identify recurring incidents and escalate to the relevant manager within the route.
Job Skills, Experience and Qualifications
Essential
* Strong and proven ability to lead, manage and develop people
* Geographical knowledge of the route
* Knowledge of industry performance management systems
* Knowledge of railway and infrastructure operation
* Ability to demonstrate decision making skills and assertiveness
Desirable
* Knowledge of template schedule 8 contracts
* Educated to degree level
Company
Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges – but also tremendous opportunities.
We’re proactive in empowering employees with the knowledge to help them progress. We encourage all our employees to be ambitious, and offer great training and career development opportunities. We believe that investing in our people is one of the most effective ways of improving the safety, reliability and efficiency of the railway.
Your health, wellbeing and benefits
We believe that safety and performance go hand in hand and this doesn’t just mean safety on the railway! We are committed to the wellbeing of our employees and believe, that should come first.
We provide access to support services such as our employee assistance program to help you with finances, family, health and wellbeing. In addition to this, we offer excellent benefits, are sensitive to work-life balance and encourage our employees to use their 5 volunteer days for their favourite causes.
We have a range of benefits including:
* 28 days annual leave entitlement.
* My benefits – Our discounted online shopping site.
* A range of discounted offers including childcare vouchers, Healthcare offers – cycle to work, healthcare club discounted membership and other benefits.
* Subsidies of up to 75% on rail and underground season tickets.
* A range of pension schemes.
* 2 weeks paid reserve leave for our Armed Forces community.
What Diversity and Inclusion means to us
‘Diversity’ means recognising differences between people while valuing the contribution they make. ‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourages innovative and fresh ways of thinking.
Disability Confident Leader
Network Rail is an accredited Disability Confident Leader. This means, where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview.
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