Responsibilities:
Manage End-to-End Freight Operations:
* Oversee the entire transportation process for Air and Sea Freight shipments, ensuring smooth delivery from origin to destination.
Negotiate Rates and Contracts:
* Secure competitive rates and favourable contracts with carriers and service providers, ensuring they meet customer expectations for cost and service.
Handle Shipment Documentation:
* Ensure all necessary shipment documents, such as bills of lading, customs declarations, and transport contracts, are prepared accurately and on time, following relevant regulations.
Track Shipments and Provide Client Updates:
* Monitor the progress of shipments, keep clients informed of their status, and promptly resolve any delays or issues that arise.
Coordinate Customs Clearance:
* Work closely with customs brokers to ensure that all import/export regulations and documentation requirements are met for timely customs clearance.
Maintain Client Relationships:
* Build strong relationships with clients, addressing inquiries, offering solutions, and ensuring overall satisfaction with the services provided.
Identify Process Improvements:
* Seek opportunities to enhance processes, reduce costs, and improve operational efficiency within the Air and Sea Freight departments.
Requirements:
Experience:
* Minimum 1 year of experience in Air or Ocean Imports.
Shipment Knowledge:
* Thorough understanding of the entire...