At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Join Our Dynamic Team as a Commercial Pricing Specialist in Land Freight!
Join our dynamic team if you love engaging conversations and are passionate about delivering top-notch customer service. No prior experience required—we welcome individuals from Logistics backgrounds, seeking a fresh challenge. As frontline ambassadors for our organization, you'll play a key role in closing sales cycles, from following up on quotations to booking services. Take on a rewarding position where you'll excel in general customer support and proactively resolve customer issues.
Location: Manchester, UK
Hours: Monday to Friday - 8:30 to 17:00
What will you be doing?
As a Commercial Operations Specialist, you will:
* Close sales cycle through timely follow-up on quotations and service bookings.
* Generate and confirm quotations using DB Schenker's 2Q system, adhering to SPOT processes.
* Resolve queries within specified SLAs and convert quotations according to KPIs.
* Cultivate excellent customer relationships and aim for first-class customer centricity.
* Collaborate with cross-functional teams to enhance customer experience and drive business strategy.
* Achieve individual and team targets, while maintaining accurate customer records and following administration processes.
About You
* Knowledge of the Logistics industry (desirable)
* Proficient in Microsoft 365 suite.
* Strong Customer Service skills.
* Effective written and verbal communication abilities.
* Excellent organizational skills with the ability to manage high workloads.
* Demonstrates efficiency, effectiveness, and attention to detail.
* Positive attitude, motivation, and strong interpersonal skills.
* Problem-solving capabilities and commitment to honesty and integrity.
What We Offer
When you join our team, you can expect:
* Full training and continuous professional development to ensure compliance with regulatory requirements.
* Enjoy the benefits of a pension scheme with up to 6% matched employer contributions.
* 20 days of holiday (increasing by 1 day per year up to a maximum of 25 days) plus a day off for your birthday.
* Explore various career paths and take advantage of development opportunities within our organisation.
Next Steps
Apply now by following the provided links and attaching your CV. Please note that we may review applications before the job advert expires, so we encourage you to submit your application promptly!
At DB Schenker, we celebrate and value our diverse workforce. We are committed to further enhancing diversity and welcoming applicants of all genders, ages, abilities, nationalities, religions, and sexual orientations.
Please be aware that candidates will be subject to necessary right-to-work checks for the UK, a 5-year referencing process and a criminal records check.