Marina Developments Ltd is the UK’s leading Marina operator. Situated in Ipswich, Woolverstone Marina and Lodge Park is a busy and high-profile visitor destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from ourselves whilst working as a team every day. To help us deliver exceptional service, we are seeking to recruit a Night Marina Operative on a 6 Month fixed term contract to assist with marina operations at Woolverstone Marina and Lodge Park. You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working 12 hour night shifts each week on a 4 on 4 off rota pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process. Responsibilities Maintain a visible presence with regular patrolling of the site, recording and/or reporting any problems or issues to the relevant persons or services. To carry out checks to ensure the safety and security of vessels, buildings, vehicles, and people within the marina site boundaries. To provide a meet and greet service to visitors; directing traffic onto the site and dealing with initial site enquiries, recording all visitor details and proactively encourage and monitor contractor registration. Organise the berthing of boats to yield maximum occupancy, ensuring that all payments for services are received in accordance with the company’s finance policy. Complete all daily, weekly, and monthly assigned tasks as required. To carry out routine maintenance; ensuring the marina remains safe, secure, clean, tidy, and well landscaped at all times and to complete the required safety checks. Ensure familiarity with emergency procedures and deal effectively with any emergency situation. Ensure a quality, professional service is provided in all contact with customers. Key Requirements Enthusiastic and friendly with a flexible and positive ‘can do’ attitude. Competent swimmer (essential) General maintenance skills (not essential but an advantage) Self-motivated and able to work without supervision. A practical, resourceful, and common-sense approach To deliver operational process and systems in accordance with the quality management systems of the MDL Way. To ensure all duties carried out are in accordance with the Company Health & Safety Policy There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link : Privacy Notice. To apply, please click the ‘apply now’ button. Alternatively, click the below link to be redirected to our online application form: www.mdlmarinas.co.uk/application-form/ Closing date Friday 31st January. Job Types: Full-time, Fixed term contract Contract length: 6 months Pay: From £25,487.28 per year Benefits Company pension Employee discount On-site parking Private medical insurance Schedule 12 hour shift Night shift Work Location: In person