Overview: We're recruiting a Technical Manager to join a food manufacturer in Brecon. The successful candidate will be responsible for maintaining Grade A at BRCGS Audit, dealing with non- conformances, 3rd party, customers, also dealing with complaints and customer rejections. The Role: To lead the technical compliance function of the site ensuring legislative requirements for food safety within the production environment. To interface directly with the customer regarding compliance to food safety and quality issues To ensure that procedures are in place to manage food safety and quality systems e.g. GMP, HACCP To interface with external bodies with regards to customer and 3rd party audits and follow up any nonconformances in a timely manner. To ensure all preparations are in place for annual BRCGS audit. To drive GMP and standards at the site Duties: To ensure that technical activities on site are robustly structured and managed so as to comply with relevant industry standards (e.g. BRCGS), and customer COP’s To ensure regular reviews are held with direct team members, including performance reviews, one to ones and maintaining appropriate training To facilitate stringent process and finished product controls via the effective management of a robust HACCP system which is audited against and reviewed on a scheduled basis To provide the relevant input into technical specifications for equipment if required to ensure that required standards are met. To ensure that customers systems for specification management are maintained. To carry out ad hoc projects as business needs change. To manage 3rd party and customer audits and non-compliance close out. To run and coordinate internal system audits To investigate all customer complaints and rejections and respond to the customer accordingly. To train and develop the QA team Liaise with Cardiff Met University, to help train personnel on site through their workshops and training days. Oversee and mentor participants in the Affiliate Program. The Person: Ideally degree educated, Food Science/Technology or Microbiology qualification preferred. Experience at a similar level in food manufacturing, ideally chilled high risk foods Would suit an existing Technical Manager or high caliber Quality Manager looking for next step up Man-management experience Excellent communication/presentation skills Computer literate Good working knowledge of BRCGS version 9 Process /Product development experience would be beneficial Consistent approach Able to drive changes and a “can do” attitude