Job Description
The Role
Express new ideas, take the initiative, and save lives. While others talk about being brave, at IC24, we’re made that way.
From providing high-quality integrated urgent care for over six million people to thinking of innovative solutions for our patients, every role at IC24 is made to be brave.
Are you an analytical and technically minded person who enjoys working within a team and an organisation with challenging objectives where no day is the same? Are you self-motivated and keen to work in an environment that allows you to progress your skills and develop your career?
We are looking for a Speech & Text Business Intelligence Analyst with advanced analytics technologies including speech and text analytics, AI and machine learning, to improve patient experience (PX) and agent performance.
This is an exciting time for the Business Intelligence & Analytics Team. We have invested in BI Tools to support dashboard development, mobile reporting, speech analytics, and digital rostering across the organisation.
If you are looking for a new challenge and this sounds like you, we would love to hear from you.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Soci...