Role: Flexible
Porter
Location: Seaham Hall, County Durham
Resort information: https://www.seaham-hall.co.uk/
Salary: £11.44 per hour
Hours: Flexible to cover holidays for days and nights as required,
will include weekends & bank holidays
Relationships: General Manager, Operations Manager, House Manager,
Reception team
We are seeking
to appoint a Flexible Porter to join our vibrant Front of House team in
providing quality customer care for our guests.
The ideal
person will be happy to cover holidays as required and be available to cover
day shifts with hours of 9.30am to 6pm or night shifts with working hours of
10pm to 8am (if required a pattern of four on and four off).
** Full driving
license required **
Benefits
* In-house
training will be provided as part of your induction
* Exciting
opportunity to be a part of an award-winning business with many accolades
including gold winner at the North East England Tourism Awards 2020, 2022, 2023
and 2024, Gold winner for Small Hotel at Visit England Awards 2022, and voted
North of England Hotel of Year 2023 by Sunday Times
* Reward and
recognition scheme, including Hospitality Rewards and B&Q discount card
* Inclusion in
charity events and fundraising
* Workplace
wellness programme
* Be part of our
Sustainable Team scheme, prioritising people and planet
* Up to 20% team
member discount off gift vouchers and spa experiences
* Work based
pension scheme subject to criteria
* Uniform
provided
* Free onsite
parking
* Monthly and
annual team incentives and reward schemes including employee of the month and a
share of service charge approx. £2k a year for full time employees
* We work with
Wagestream on a number of employee benefits
The ideal
candidate
* Previous
hospitality experience required - minimum x1 year
* Due to car
insurance purposes, the successful candidate must be over the age of 25 to
valet park cars
* Excellent
customer service and communication skills
* Attention to
detail to ensure the 5-star standard of service is delivered
* Ability to
effectively interact with management, staff and guests in a professional
manner
* Be a team
player as well as an individual worker, being comfortable with lone-working and
shift-based rota work
* Full training
will be provided across both roles
* To be well
presented and represent a high standard of competence at all times
* Must have
transport due to location
* Fluent and
clear spoken English with good written English and an excellent telephone
manner
If you're
ready for the challenge and have the skills, talent and experience then we want
to hear from you today!