Credit Controller
Leicester
Full Time, Permanent
Salary £30,000 - 35,000
Hybrid Working & Flexible Hours
SF Recruitment are recruiting for a Credit Controller to work for our Leicester based client on a full time, permanent basis.
Job purpose -
Reporting to the Senior Credit Controller, the Credit Controller is responsible for the collection of overdue debts in a timely and professional manner, improving working capital efficiency and minimising credit risk through the effective monitoring and assessment of customer accounts and their creditworthiness.
Primary Duties and responsibilities
- Monitor Customer Accounts: Systematically track customer accounts to identify overdue payments, ensuring all debts are flagged and followed up promptly.
- Customer Communication: Contact customers via phone, email, and letter to chase overdue payments, negotiating and agreeing on realistic payment arrangements as needed.
- Negotiate Payment Plans: Develop and implement flexible payment plans with customers to facilitate the recovery of outstanding debts, balancing the company's interests with customer needs.
- Credit Assessments: Review new customer credit applications, assess creditworthiness, and perform credit checks to mitigate risk and ensure healthy cash flow.
- Collaborative Problem-Solving: Work closely with the Operations, Invoicing, and Sales teams to investigate and resolve billing discrepancies or payment disputes in a timely ma...