Job Summary: Lead and manage SMMT's engagement with IATF reporting Certification Bodies ensuring effective implementation of certification scheme rules in systems and processes.
* Manage certification body meetings and complaint management process.
* Undertake office assessments and witness audits, and manage nonconformity appeal process.
* Performance monitor and report on Oversight function and Certification Bodies.
* Support IATF technical working groups and maintain knowledge of Certification Body landscape.
* Collaborate on SMMT projects and initiatives.
Qualifications and Skills:
* Honours Degree or equivalent.
* Solid experience in auditing and customer engagement.
* Knowledge of IATF certification body and scheme management.
* Excellent problem-solving, communication, and interpersonal skills.
* Highly motivated and target-oriented with a focus on quality.
* Ability to work under pressure and meet targets.
Main Duties Include:
* Lead office assessments and undertake witness audits.
* Manage nonconformity appeal process and performance monitor Certification Bodies.
* Plan and deliver certification body meetings.
* Support IATF working groups and maintain knowledge of Certification Body landscape.
* Collaborate on SMMT projects and initiatives.