Outsourcing Client Business Manager
Location: Oxford
Salary: £63,000 to £80,000 plus excellent benefits package, full-time with hybrid and flexible working options.
Our client is a top 50 accountancy practice, providing expert solutions for entrepreneurial businesses and private individuals in Central and Southern England. They have a new opportunity for a Client Business Manager to join their growing Outsourcing team, based in Oxford. We would like to hear from you if you have a minimum of 4-5 years UK experience, from either a Practice Outsourcing team or senior management accountant/business partner in industry. Ideally, you will be ACCA/ACA/CIMA qualified, but we will consider part qualified and QBE candidates.
As Outsourcing Client Business Manager, your key responsibilities will involve:
* Engaging with clients, understanding their needs, and identifying new opportunities while building and maintaining strong relationships across a portfolio of clients.
* Being the primary day-to-day contact for your allocated portfolio of clients regarding all data processing activities and treasury matters, taking responsibility for all duties up to and including the production of (often complex) management information.
* Conducting data processing activities including bank transactions, sales and purchase ledger items, expense claims, and other general ledger postings.
* Active business partnering to ensure informed reporting of risks & opportunities, actuals, and forecast variance analysis.
* Analytically reviewing results and analyzing key performance indicators for clients.
* Ensuring that allocated teams keep all accounting systems up to date and accurate within agreed timeframes.
* Reviewing VAT returns, EC sales lists, and Intrastat returns, understanding allowable VAT rules and partial exemption principles.
* Preparing basic statutory financial statements for clients with little or no supervision, being aware of the disclosure requirements of the Companies Act.
* Preparing an audit file for the client’s auditors, with supporting schedules for all balance sheet items.
* Carrying out ad hoc assignments, including budgeting, cash flow forecasting, and training clients in the use of their accounting systems.
* Assisting with tendering to potential new clients and the implementation phase for new engagements.
* Liaising and collaborating with tax, payroll, and other departments on client matters, identifying cross-selling opportunities.
* Promoting the interests of the firm to clients, prospective clients, and other third parties.
* Assisting with portfolio allocation across the wider team and monitoring time allocations, budgets, and deadlines, including data insight for internal management reporting and checklist monitoring.
* Working in accordance with defined systems and procedures while challenging the status quo for efficiency improvements.
Outsourcing Client Business Manager Requirements:
* Previous UK experience from either a Practice Outsourcing team or senior management accountant/business partner in industry.
* ACCA/ACA/CIMA qualified, but we will consider part qualified and QBE candidates.
* A confident individual with experience in building strong client and internal/external relationships.
* Digital focus with a flair for utilizing technology to streamline processes efficiently.
* A positive and confident self-starter who understands the importance of maintaining positive client relationships and internal collaboration.
* Strong communication skills, both verbal and written, with an ability to work across a variety of clients.
* Exceptional attention to detail, demonstrating an organized approach to work; ability to prioritize and meet tight timeframes with high-quality output.
* An ability to apply technical accounting knowledge to real-life client situations.
* Knowledge of UK GAAP and desirably IFRS.
* Strong IT skills, specifically in Xero and Excel.
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