Cygnet have been providing a national network of specialist mental health services for more than 30 years.
We’re looking for a Quality and Compliance Coordinator with a passion for maintaining high standards for Cygnet Hospital Maidstone, our state-of-the-art, 63 bed mental health facility for adults situated in the Kent Medical Campus in Maidstone.
You’ll be working 37.5 hrs per week (Monday to Friday, 9am till 5pm) and be the driving force behind maintaining our exceptional quality of our care and have the chance to progress your career as part of a dynamic, supportive team.
At Cygnet, our perks go way beyond pension schemes and excellent professional development.
You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.
So if you want to make a difference – every day – we want to hear from you.
Your Day-to-Day…
* Provide efficient administrative systems in support of the Governance Structure, Audit Strategy, Quality Dashboard and Service Development Plans across the hospital.
* Provide administrative support for Clinical Governance and create monthly reports and ensure Heads of Departments receive this in a timely manner.
* Providing minutes for the Clinical Governance meeting.
* Attending the monthly People’s Council meeting and identifying any quality issues.
* Coordination of the corporate audit programme, ensuring audits are received, quality checked and submitted corporately on time.
* Leading and completing all local audits across the site and sharing detailed feedback following from each audit.
* Preparing the report for the monthly Quality and Safety meeting and ensuring both internal and external staff have access to this in a timely manner.
* Supporting with monthly Quality Walk Rounds.
* Provide cover for the Patient Flow and Quality Coordinator as required.
You have...
* Excellent interpersonal skills.
* Experience of utilising common IT software systems, Word Processing, Spreadsheets and Databases.
* Experience of administrative systems associated with audits and service improvements.
* Ability to set up efficient administrative systems for large numbers of work streams.
* Ability to work on own initiative and to deadlines.
* An ability to minute complex meetings.
* Previous experience of implementing quality improvement initiatives.
* Knowledge of CQC, KLOEs, and CQC compliance.
* Experience working with electronic patient clinical records and databases.
* Knowledge of clinical governance structures and patient safety assurance systems, including safeguarding reporting protocols.
Why Cygnet? We’ll offer you…
* Strong career progression opportunities.
* Regular coaching and support.
* Employee Discount Scheme.
* Company pension scheme.
* Company paid Life Assurance scheme.
* Smart Health Toolkit - Providing you with Fitness Programmes, Nutrition consultation and Health checks.
* Free private Health Plan.
* Subsidised meals on duty.
* For further details on all our benefits, please visit Cygnet Benefits.
Please note: successful candidates will be required to undergo an enhanced DBS check.
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