Technical Workplace Architect
At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7.
Reporting into the Head of User Experience, the Technical Workplace Architect role is responsible for designing, implementing and maintaining the Modern Workplace strategy at Telent that will enable and support the goals of business. The role focuses on ensuring we are future facing, embracing new innovative technology and leveraging existing technologies including MS Office 365, SharePoint, Desktop, Mobile device, remote device management, security compliance across the Telent environment. This is an agile working role, with travel required to the Warwick office 1 day per week.
What you'll do:
1. Define and deliver Technical Workplace Strategy/Vision and product roadmap including Workplace technology (Office, Remote, Field Force enablement, Mobile, Desktop), HR tools, Facilities tools, Employee collaboration and communications platforms.
2. Management and development of BAU Technical Workplace Engineer Team, driving productivity and collaboration within the Workplace IT organisation. Providing direction and guidance.
3. Identify emerging technologies and trends in the digital workplace space and develop an evaluation forum to discuss and agree on viability for Telent.
4. Lead the evaluation, selection, and implementation of digital tools and platforms to enhance collaboration, productivity, and employee engagement.
5. Troubleshooting and fixing more complex Workplace issues that cannot be resolved by L1 and L2 teams.
6. Ensure desktop infrastructure meets established security policies and compliance requirements.
Who you are:
You will have experience in a similar role, providing 3rd line support for complex Workplace issues. You will be a strong and motivational leader, with excellent stakeholder management and communication skills.
Key Requirements:
1. Bachelor's degree or equivalent experience in computer science, information technology, or a related field. Relevant certifications (e.g., Microsoft Certified: Windows Desktop Administrator, VMware Certified Professional) are desirable.
2. Demonstrable experience as a desktop architect or in a similar role, with a focus on designing and implementing desktop infrastructure solutions.
3. Experience leading a team of Technical engineers.
4. Strong knowledge of digital workplace technologies, collaboration tools, and modern intranet solutions.
5. Understanding of change management principles and ability to drive adoption of digital workplace solutions.
6. Co-Pilot/Azure experience is desirable.
What we offer:
A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:
1. Car Allowance
2. 34 days holiday, including public holidays, plus the option to buy or sell five days each year.
3. Company pension scheme
4. A range of family friendly policies
5. Occupational health support and wellbeing Portal
6. Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
Learn more about Telent.
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