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Sector: Technology | Role: Manager | Contract Type: Permanent | Hours: Full Time
Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
About us:
We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We are the operator of the Fourth Licence (10 year licence) for the National Lottery since February 2024. We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. The role requires the person to be in the office 2/3 days per week at our Watford office.
Role Purpose:
This role will manage all aspects of test delivery across the Technology Product Portfolio, including Digital (web & mobile), Retail, Service Delivery & Data. This role will play a key role within the QA/ Test enablement team, who operate as a 'Centre of Excellence', providing test and Quality Assurance solutions, resourcing and tooling to support the portfolio demands. Building a team that aspires to excellence, collaboration, and continuous learning, ensuring the integrity and reliability of all lottery systems is a key part of this role.
Role Responsibilities:
* Test Resource Management: Demand and Capacity Planning ensuring business demands are being met
* Tooling: Implementation of tooling to support resource allocation forecasting
* Portfolio Tracking: Working with technology product functions and the wider business stakeholders shaping the service offerings of test/ QA to support the delivery of portfolio work
* Test Delivery reporting across multiple test programmes of work
* Estimation: Ability to right size the resource requirements, creating an estimation model that can be used against all portfolio work
* Time to Market (TTM): Evaluate speed and throughput, balancing quality using tooling and process improvements
* Line management and mentorship of (QA Leads & senior QA Analyst)
* Be an advocate of change driving continuous improvements
* Test/ QA Vendor Management. Working with our partners to support the portfolio delivery demand and ensure key vendor SLA's are being met.
* Budget monitoring
Key Measures of Success:
* Ability to forecast demand capacity in real time
* Ability to provide programme level Test Delivery reports via automated dashboards
* Ability to report progress against Quality KPI's and forecast quality trends
* Ability to apply a resource estimation methodology at key Project Gates with known levels of tolerance
* Ability to build and maintain a high performing team to execute delivery in a high demand environment whilst ensuring adherence to governance and quality standards
* Ability to foster and maintain effective relationships with internal and external management teams
Key Skills and Experience:
* Demonstratable experience of resource management and running multi streamed test activities across large testing projects and portfolios of work
* Demonstrable experience of implementing innovative change within test/QA
* Experience of working with senior internal and external stakeholders
* Project Management Experience
* Experience of cultivating a high performing test/QA team leading by example
* Vendor Management experience
Here is our list of benefits:
* 34 days paid leave (This includes bank holidays)
* 2 x Life Days
* 4 x Salary of Life Insurance
* Pension: We'll contribute 8.5%
* BUPA
* £500 wellness allowance
* Income Protection
As part of our onboarding processes, all successful candidates will need to complete both a Pre-Employment Screening process and a Fit & Proper check by the Gambling Commission. These checks include a DBS (an enhanced check, which shows convictions and conditional cautions), credit and social media checks. As part of our application process, you will be asked to identify in advance if you have spent or unspent convictions that we need to be aware of. Should you not disclose convictions at the application stage, not pass the Fit & Proper Check process or not complete your Pre-Employment Screening then unfortunately you may not pass our probation process. All data will be handled in accordance with our data policies and treated with utmost confidentiality.
Company
Our vision is to grow the National Lottery responsibly, making it bigger, better and safer for all, with more to good causes.
Bigger because we will significantly increase Good Causes contributions by the end of the Fourth Licence through responsible growth of people playing.
Better because we will modernise technology and operations, refresh games and support shops while improving the use of data and digital.
Safer because participant protection underpins everything we do.
What is unique about us?
Our preparations to transform the National Lottery will be a once-in-a-lifetime type of project in the lottery industry, anywhere in the world. Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
Our approach
In Allwyn, the National Lottery will have an operator that has social value at its heart. We will raise more funding for Good Causes, while running our own business in an environmentally and socially responsible way. That’s why we have committed to an ambitious Social Value framework, which is woven into the way we do business. We believe that lotteries must serve everyone across society, not just those who play. So whether as an employee, a supplier, a retailer or any of the stakeholders that we interact with, we will be powering good across the UK.
Our goal is to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
We are working to make the National Lottery truly accessible in a safe way, whether as a player, a retailer or an employee. We are proud to have been a partner with Purple since 2021 to support our work to embed accessibility into everything we do. Purple has carried out an accessibility audit on our office in Watford, is working with us to have truly inclusive workplace policies, and we have exciting plans to do so much more to make our games, both in-store and online, safely accessible.
Come and help us shape what the future of the National Lottery could look like.
Media Clips
“I became an amputee in 2021 and I struggled to find my place back in the working world until Allwyn welcomed me with open arms. They have always focused on what I bring to the table and it is apparent that my disability is not what defines me within the company, but my skill. Allwyn has a noticeable strong focus on accessibility and inclusion, which makes me feel seen and like I have found a permanent home for my career.” Lorna Jeanes, Transition Co-ordinator.
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