Job summary Maternity Cover position has arisen for an Admin Assistant/Receptionist. Previous experience within a general practice and knowledge of SystmOne experience is essential. Applicants should be highly motivated and enthusiastic to join our busy GP Surgery Team. Main duties of the job Applicants should be highly motivated and enthusiastic to join our busy GP Surgery Team. Telephone, computer and interpersonal skills are essential. An ability to work efficiently under pressure and as part of a team is necessary. A flexible approach to cover holidays and sickness is also required. About us We are a busy GP practice that provides excellent care for our patients. We are a close team that takes pride in remaining an independent family feel practice. Date posted 04 November 2024 Pay scheme Other Salary £22,434 a year Dependant On Experience Contract Fixed term Duration 1 years Working pattern Full-time Reference number A1913-24-0001 Job locations Chatsworth Road Chesterfield Derbyshire S40 3PY Job description Job responsibilities Job TitleAdmin Clerk/Receptionist Purpose of postTo assist Practice staff in ensuring that all necessary admin tasks for the smooth running of the Practice are carried out. Job responsibilities: Open up premises at the start of the day, when required, and make all necessary preparations to receive patients Ensure consulting rooms and reception are prepared for surgery and kept in a tidy condition Receive and direct patients, dealing with them in a courteous and confident manner Make appointments for patients with all members of the team To answer the main telephone promptly and deal with enquiries in a helpful and courteous manner, being aware of the need to maintain confidentiality at all times regarding patients and staff. Deal with requests for home visits Ensure accurate messages are recorded and delivered to their appropriate destination Operate the repeat prescription system according to Practice Protocol Add results onto the computer according to Practice protocol Effectively signpost patients to services appropriate to their needs Give results out to patients confidently and accurately Scan letters into patient notes File and upkeep medical information Keep the office area generally tidy with the aim of maximising efficiency at all times Ensure premises are kept clean and tidy between visits from cleaning staff Maintain offices equipment in good working order so as to prolong its working life Make drinks, as required, for members of the practice team Advise the relevant person upon discovering or anticipating a problem with any area of the Practice activity Training and education-attend both in-house and external training courses whenever required, to develop skills Secure premises at the end of the day, when required, and ensure the building is totally secured, internal lights and appropriate office machinery off and alarm activated Other appropriate duties consistent with the nature and grading of the post which may be allocated, as the situation dictates, by the Practice manager Job description Job responsibilities Job TitleAdmin Clerk/Receptionist Purpose of postTo assist Practice staff in ensuring that all necessary admin tasks for the smooth running of the Practice are carried out. Job responsibilities: Open up premises at the start of the day, when required, and make all necessary preparations to receive patients Ensure consulting rooms and reception are prepared for surgery and kept in a tidy condition Receive and direct patients, dealing with them in a courteous and confident manner Make appointments for patients with all members of the team To answer the main telephone promptly and deal with enquiries in a helpful and courteous manner, being aware of the need to maintain confidentiality at all times regarding patients and staff. Deal with requests for home visits Ensure accurate messages are recorded and delivered to their appropriate destination Operate the repeat prescription system according to Practice Protocol Add results onto the computer according to Practice protocol Effectively signpost patients to services appropriate to their needs Give results out to patients confidently and accurately Scan letters into patient notes File and upkeep medical information Keep the office area generally tidy with the aim of maximising efficiency at all times Ensure premises are kept clean and tidy between visits from cleaning staff Maintain offices equipment in good working order so as to prolong its working life Make drinks, as required, for members of the practice team Advise the relevant person upon discovering or anticipating a problem with any area of the Practice activity Training and education-attend both in-house and external training courses whenever required, to develop skills Secure premises at the end of the day, when required, and ensure the building is totally secured, internal lights and appropriate office machinery off and alarm activated Other appropriate duties consistent with the nature and grading of the post which may be allocated, as the situation dictates, by the Practice manager Person Specification Experience Essential Previous experience of working in an administration environment. Dealing with the public Desirable Experience of SystmOne Experience of working in NHS general practice/NHS Experience of telephone switchboard operation Experience of dealing with the public/patients Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff. Qualifications Essential GCSE English GCSE Maths Desirable Computer knowledge Formal Customer Service Person Specification Experience Essential Previous experience of working in an administration environment. Dealing with the public Desirable Experience of SystmOne Experience of working in NHS general practice/NHS Experience of telephone switchboard operation Experience of dealing with the public/patients Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff. Qualifications Essential GCSE English GCSE Maths Desirable Computer knowledge Formal Customer Service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Chatsworth Road Medical Centre Address Chatsworth Road Chesterfield Derbyshire S40 3PY Employer's website https://www.chatsworthroadmedicalcentre.nhs.uk (Opens in a new tab)