Our Olympians need you!
How would you like to work with we are swim – The UK’s leading premium Learn to Swim experience.
We are looking for engaging an inspiring individual to work as a team leader and join our industry leading swimming team, delivered at Tring.
Your primary role will be to supervise the safety of our swimming lesson provision, delivering lifesaving and first aid provision and excellent standards of customer experience and premium facilities and changing lives through giving every child opportunity to learn to swim.
As part of your role, you will supervise the pool and support the teaching team, use technology to support and engage customers as well as working as part of a team to deliver a premium experience. This will include customer engagement, attending training and team meetings to share best practice and learn from each other.
This role is for weekday evening and weekend hours across 5 days. Job share and increased hours with teaching is also a great opportunity.
If you share our passion for changing lives through learning to swim and want to make a difference both in and out of the water, then this is a rare opportunity to join a fast growing, industry leading company. With amazing development opportunities to to progress and work towards qualifications in swimming teaching to children, babies, adults and progress into team leader, mentors, tutors, assistant managers and more!
Full training and qualification can be provided, we recruit on character and personality – so change your life and get in touch today!
Duties
1. To provide lifeguard duties for learn to swim lessons for 0-11 year olds, ranging from non-swimmers to competent swimmers
2. To plan, deliver and review high quality, themed learn to swim lessons to 3-11 years
3. Deliver exceptional customer care to every swimmer and family member in and out of the water
4. Ensure the safe provision of all equipment usage, storage, cleaning and maintenance
5. To help maintain the facility to a high standard at all times by ensuring the centre is left clean and safe for all users and staff
6. Demonstrate a commitment to personal development through training, observation and feedback on performance to ensure high standards of delivery
7. Be a positive role model for young people encouraging them to reach their full swimming potential
8. Deliver the swim@ experience to include servicing customer enquires, showing potential customers round the centre, driving memberships and attending regular training with the swim@ team to share best practise to ensure high standards of delivery are maintained
9. Give out certificates to celebrate swimmer’s achievements
10. To abide by a code of conduct and carry out duties in accordance with all swim@ policies, including equal opportunities, safeguarding children, health and safety at work, operational procedures etc. (training provided)
Person Specification
11. Fully funded training and qualifications provided (existing qualifcations are a bonus!)
12. Excellent communication and interpersonal skills
13. Customer service focused, demonstrates a determined and committed approach to quality of standards and cleanliness
14. Perseverance and patience to encourage and put people at ease
15. Energietic, passionate and hard working personality
16. Ambition for changing children's lives and making a difference
17. Reasonable swimming ability
18. Able to work in an active, energetic sporting environment
19. This role has keyholder responsbilities.
Employee Benefits
20. Birthday off
21. Bright and colourful work kit
22. Discount on swimming lessons for family and friends
23. Employee recognition scheme, rewards and team events
24. Monthly staff training and collaboration
25. Multiple Training and qualification opportunities
26. Employee assistance programme