Job summary The post involves being receptionist and telephone answering room assistant at a Doctors surgery in Belvedere. Although a busy Practice you will be fully supported and be expected to work in a team. Main duties of the job You will need to have a good telephone manner and customer service skills. The role requires you to have the ability to remain calm and focussed on the task in hand but also be proactive in problem solving and be able to multi task. The duties can include but are not limited to getting and directing patients Effective use of the appointment and booking system and liaising with other team members within and outside the practice. Experience is preferred and we use the EMIS system. You will need to be flexible in approach to working hours. About us We are a large but happy and supportive team. Quality with efficiency and patient centred services are at heart of what we do. Clinical team is made up of six GPS, two Pharmacists, two Nurse Practitioners, two Physician associates, two nurses, two HCAs and attached community staff. We employ around 21 reception/admin staff. You will need to be flexible in approach to working hours. The surgery is open on Monday 8am-6.30pm, Tuesday 8am-7.30pm, Wednesday to Friday 7am-6.30pm and working hours can be discussed but ideally looking for 20-30 hours a week Job Type: Part-time or full-time Salary: From £11.44 per hour Ability to commute/relocate: Belvedere DA17 5LQ: reliably commute or plan to relocate before starting work (required) Experience: Medical Receptionist: 1 year (preferred) Date posted 20 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A4121-25-0000 Job locations Belvedere Medical Centre 15 Albert Road Belvedere Kent DA17 5LQ Job description Job responsibilities The post involves being receptionist and telephone answering room assistant at a Doctors surgery in Belvedere. Although a busy Practice you will be fully supported and be expected to work in a team. You will need to have a good telephone manner and customer service skills. The role requires you to have the ability to remain calm and focussed on the task in hand but also be proactive in problem solving and be able to multi task. The duties can include but are not limited to getting and directing patients Effective use of the appointment and booking system and liaising with other team members within and outside the practice. Experience is preferred and we use the EMIS system. We are a large but happy and supportive team. Quality with efficiency and patient centred services are at heart of what we do. Clinical team is made up of six GPS, two Pharmacists, two Nurse Practitioners, two Physician associates, two nurses, two HCAs and attached community staff. We employ around 21 reception/admin staff. You will need to be flexible in approach to working hours. The surgery is open on Monday 8am-6.30pm, Tuesday 8am-7.30pm, Wednesday to Friday 7am-6.30pm and working hours can be discussed but ideally looking for 20-30 hours a week Job Type: Part-time or full time Salary: From £11.44 per hour Ability to commute/relocate: Belvedere DA17 5LQ: reliably commute or plan to relocate before starting work (required) Experience: Medical Receptionist: 1 year (preferred) Job description Job responsibilities The post involves being receptionist and telephone answering room assistant at a Doctors surgery in Belvedere. Although a busy Practice you will be fully supported and be expected to work in a team. You will need to have a good telephone manner and customer service skills. The role requires you to have the ability to remain calm and focussed on the task in hand but also be proactive in problem solving and be able to multi task. The duties can include but are not limited to getting and directing patients Effective use of the appointment and booking system and liaising with other team members within and outside the practice. Experience is preferred and we use the EMIS system. We are a large but happy and supportive team. Quality with efficiency and patient centred services are at heart of what we do. Clinical team is made up of six GPS, two Pharmacists, two Nurse Practitioners, two Physician associates, two nurses, two HCAs and attached community staff. We employ around 21 reception/admin staff. You will need to be flexible in approach to working hours. The surgery is open on Monday 8am-6.30pm, Tuesday 8am-7.30pm, Wednesday to Friday 7am-6.30pm and working hours can be discussed but ideally looking for 20-30 hours a week Job Type: Part-time or full time Salary: From £11.44 per hour Ability to commute/relocate: Belvedere DA17 5LQ: reliably commute or plan to relocate before starting work (required) Experience: Medical Receptionist: 1 year (preferred) Person Specification Qualifications Essential Experience in general practice Person Specification Qualifications Essential Experience in general practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Belvedere Medical Centre Address Belvedere Medical Centre 15 Albert Road Belvedere Kent DA17 5LQ Employer's website https://www.belvederemedicalcentre.co.uk/ (Opens in a new tab)