Excel Primary Care has an exciting opportunity for a Medical Receptionist to join our friendly GP Practice based in Skelmersdale.
Experience of General Practice or NHS work is desirable, but not essential as training will be provided.
The role of the Medical Receptionist can at times be very demanding, so we are looking for someone who is confident, has excellent communication skills, is highly organised, and good at multi-tasking.
Working days: Monday to Friday. Morning shift 8am-2pm; Afternoon shift 12:00-6:30. Rota in place 3 weeks ahead.
Main Duties of the Job
We are looking for a highly motivated person who can work under pressure and who has excellent customer service skills. You must be capable of working as part of a team whilst using your own initiative. You are expected to provide a first-class service to patients, projecting a positive and friendly image and acting as a point of contact between patients and clinical staff.
Successful applicants will work a mixed pattern over several days.
About Us
Excel Primary Care consists of 3 NHS GP Practice sites that are currently responsible for the care of more than 18,000 patients, serving the community in Skelmersdale and Upholland.
The doctors and staff at Excel Primary Care are proud to offer the highest standard of patient-centred healthcare.
We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations, and well-person check-ups.
Our clinical team comprises 4 partners, 2 salaried GPs, 3 ANPs, a Physician Associate, plus a highly experienced nursing team. A First Contact Physio, Clinical Pharmacists, Mental Health Practitioner, Practice Manager, Assistant Practice Managers, and an experienced reception/administration staff make up a great team.
Job Responsibilities
The main areas of responsibility are as follows:
* Operation of telephone system
* Management of appointment systems
* Management of manual medical records
* Preparation of consulting rooms
* Start and end of day opening & closing procedures
* Use of all computer systems
* Scanning of correspondence onto medical records
* Referral processing to other healthcare providers
Person Specification
Qualifications
* GCSE grade A to C in English and Maths
Experience
* Previous experience working in a GP Practice
* Experience using EMIS and Docman
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr