NHS Forth Valley is looking to recruit Facilities Helpdesk Call-Handlers to work in the Facilities Hub. The Hours required are Mon- Fri 1330-1800 will be required on a rotational basis.
The work will involve handling patient and non-patient transport requests recording all relevant information and processing it according to standard operating procedures. You will provide an efficient, effective service to all users of the Facilities Helpdesk (Hub) and will receive calls relating to a variety of issues, subjects and requests.
A good working knowledge of Microsoft Packages as well as having experience in handling telephone calls is desirable.
The duties of this post require the successful candidate to complete a Standard Police Act Disclosure Scotland Check.
Informal enquiries are welcome; please contact Heather Honeyman by email heather.honeyman@nhs.scot
Certificate of Sponsorship
In line with the current UK Immigration Rules, this post does not meet the eligibility criteria for a Certificate of Sponsorship to support a Skilled Worker Visa or a Health & Care Worker Visa. Overseas nationals should review alternative immigration options before applying for this role. Further information: www.gov.uk/browse/visas-immigration .
Please note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and your Jobtrain account for updates.
NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.