Our client is an independent insurance company who is looking to expand their team with the addition of a commercial account handler, based at their well-located offices in Worcester. They are looking for someone who has previous commercial insurance experience that can manage existing client relationships whilst working effectively to develop new opportunities. The role: • Managing a portfolio of clients, maintaining and building relationships whilst driving forward an excellent service. • Handling new and existing enquiries on behalf of the Senior Executives • Completing all administration duties including adjustments and renewals • Maintain and update all files with all telephone and email communications and exchanges The candidate: • Previous experience working in commercial insurance • CII qualifications • Excellent communication skills • Ability to work within a team environment and work to your own initiative