About You:
In this unique and exciting entry level management role, we are looking for a goal orientated manager with a proven sales track record. The company are going from strength to strength and growing at a fast rate within the UK.
The ideal candidate likes variety and has excellent communication skills and can provide exceptional customer service. The role requires someone who is organised, self-motivated and can manage their own and other’s time effectively. A good level of numeracy is also necessary in this role.
Storage experience is not necessary, but people management experience at some level is essential. Experience in achieving KPI’s is also a benefit in this role. The key aspects of the role are converting sales, maintaining site standards, staff and rota management and administration.
Who we’re looking for...
• Likes variety, has excellent communication skills, and can provide exceptional customer service
• People management experience and self-motivation
• A good level of numeracy and organisation
What you’ll do...
Sales and Customer Service
o Convert sales and help customers make informed decisions
o Achieve sales targets by maximising sales opportunities
o Provide stellar customer service, resolve complaints and address concerns, always keeping our values in mind
Supervise and train employees
o Organise rotas, give sales training, delegate tasks and help with employee performance management
o Motivate staff, giving praise when things go well and helping them improve in the areas they need to
o Help others achieve their goals through leadership, giving encouragement and advice in how to meet budgets and get results
Assume responsibility in the Store Manager’s absence
o Develop and grow the store alongside the manager, achieving revenue and growth targets
o Take full responsibility for the site when the manager is away, completing reports to give back to them upon their return
o Demonstrate an active approach, getting involved fully to achieve our joint goals faster and with an exciting urgency
Maintenance and administration
o Take pride in the site and maintain excellent standards
o Keep the site safe and healthy for staff and customers
o Keep company systems, policies and procedures running smoothly, and assist with the creation and implementation of marketing plans to promote the store and create brand awareness
Please apply now if you are someone who genuinely likes to offer customers a world class service and is really passionate about customer services and solutions based sales. We would welcome applicants to call in to discuss the role following their online application