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Customer Service Assistant, Stockton-on-Tees
Location:
Stockton-on-Tees, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
f36775d399e3
Job Views:
4
Posted:
20.03.2025
Expiry Date:
04.05.2025
Job Description:
Fixed Term Contract (6 months)
Part Time – 21 Hours (Monday, Tuesday, and Friday)
What are we looking for?
We are looking for a driven, flexible, and agile Customer Services Assistant who will work within our Customer Services Team on a 6-month fixed term contract. As the first point of contact for customers, you will have excellent communication skills, be highly organised and have a keen eye for detail.
You will need to work well under pressure, manage your own workload, and take a proactive approach to resolving customer enquiries across various channels including telephone, email, and messaging platforms.
You will join a high performing team that delivers an outstanding service to our customers.
Equality, Diversity, and Inclusion - Different Together
At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities.
We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experiences. We are committed to tackling issues of underrepresentation in our staff team. As such, we will guarantee an interview to any candidate who has a disability or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.
We can provide all recruitment material in any format, including accepting written applications as well as online. We will also make any reasonable adjustments necessary to help candidates participate in our recruitment processes.
Closing Date for Applications is 5pm Monday 24th March 2025
Assessments/Interviews are scheduled to take place on Friday 28th March 2025
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