Job Overview
Applications are invited for this vacancy in the Children and Young People's Services Division based in Llandudno Hospital, Llandudno. The postholder will provide comprehensive reception, clerical and typing support for the Child and Adolescent Mental Health Service (CAMHS), demonstrating a courteous, professional and sensitive manner at all times.
The successful candidate will have a good standard of education, good communication skills, be able to work on their own initiative and be efficient, organised and able to work flexibly. A good telephone manner and communication skills are essential. A knowledge of the hospital’s Patient Administration System is desirable, although training will be given.
The post-holder will hold RSA Level 2 or equivalent. The postholder will be required to demonstrate a professional and sensitive manner at all times. By the nature of the duties, the Receptionist/Appointment Clerk/Typist post requires maintaining strict confidentiality and will be expected to deal with patients, relatives and visitors with courtesy and discretion at all times.
The Ability To Speak Welsh Is Essential.
Main Duties of the Job
The postholder will provide comprehensive reception, clerical and typing support for the Child and Adolescent Mental Health Service (CAMHS), demonstrating a courteous, professional and sensitive manner at all times.
Working for Our Organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description and Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person Specification
Qualifications
Essential Criteria
* Good standard of Education
Desirable Criteria
* NVQ Level 2/Customer Care
Welsh Language Requirements
Essential Criteria
* Level 3 Speaking
* Level 3 Writing
* Level 3 Reading
Experience
Essential Criteria
* Previous experience of office and administration procedures
* Microsoft Office experience
Desirable Criteria
* Working with the public or other agencies
Knowledge
Desirable Criteria
* Knowledge of Microsoft Office Software or equivalent
Personal Qualities (Demonstrable)
Essential Criteria
* Flexible approach to work
* Excellent communication skills
* Accuracy
Desirable Criteria
* Previous experience of working within a multi-disciplinary team.
Seniority Level
* Entry level
Employment Type
* Full-time
Job Function
* Administrative
* Industries
* Hospitals and Health Care
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