Job Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team at Lucali Restaurant in Bearsden. This role is crucial in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. The ideal candidate will possess a passion for hospitality and a commitment to providing outstanding service in a fast-paced environment.
Responsibilities
1. Greet and welcome guests as they arrive, ensuring a friendly and professional atmosphere.
2. Take orders accurately and efficiently, providing recommendations when necessary.
3. Serve food and beverages in accordance with established service standards.
4. Maintain cleanliness and organisation of the front of house area, including dining spaces and service stations.
5. Collaborate with kitchen staff to ensure timely delivery of orders.
6. Handle customer inquiries and complaints with professionalism, aiming for resolution and guest satisfaction.
7. Support bartending duties as needed, including mixing drinks and serving beverages.
8. Participate in catering events, assisting with setup, service, and breakdown as required.
Qualifications
1. Previous experience in a restaurant or catering environment is essential.
2. Knowledge of food preparation techniques and food safety regulations is advantageous.
3. Strong interpersonal skills with the ability to communicate effectively with both guests and team members.
4. A genuine passion for hospitality and helping others enjoy their dining experience.
5. Ability to work efficiently under pressure while maintaining attention to detail.
6. Flexibility to work various shifts, including evenings and weekends as required.
Join us in delivering exceptional service that leaves a lasting impression on our guests!
Job Types: Full-time, Zero hours contract
Pay: From £11.44 per hour
Expected hours: 16 – 40 per week
Benefits:
1. Company pension
2. Discounted or free food
3. Employee discount
Physical Setting:
1. Restaurant
2. Upscale casual restaurant
Shift:
1. 10 hour shift
2. 8 hour shift
3. Day shift
Work days:
1. Monday to Friday
2. Weekend availability
Experience:
1. Restaurant: 1 year (required)
Work Location: In person
Expected start date: 14/01/2025
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