Portico are currently recruiting for a Conference Services and Events Manager to oversee our team based at an American multinational investment bank and financial services company situated in the City.
The investment bank and financial services company are a true flagship location for Portico! The team take pride in being the service partner chosen to deliver an intuitive service, with careful planning and faultless standards. They have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity.
The main duties of the successful candidate will be based around the high volumes of reservations for the events department, as well as the planning of the events. The successful candidate will manage and oversee all aspects of the Events & Conference Services Operation.
They will facilitate the day-to-day supervision of our highly engaged team, ensuring that we continue to improve what are already world class standards, whilst instilling positive ethics to motivate the team members and to aid the growth of their skillset.
The successful candidate will also need to maintain an excellent client relationship. Growing the relationship with the client and the banks staff to ensure that we consistently exceed expectations.
Shift pattern: 40 hours per week, from Mon-Fri
Salary: £50,000
The successful candidate must have proven experience of working in a similar role within a high end corporate or hotel environment.
They must be open minded, strategic, with the ability to deliver consistently whilst under pressure in an ever changing and evolving business.
They will have high attention to detail and knowledge of service excellence, demonstrating how they take great pride in delivering an exceptional service.
Excellent administration skills are needed for the successful candidate to be able to collate and report statistics, and experience with audio visual equipment and hospitality services is desirable.
Whats in it for you?
* Holiday allowance and Enhanced annual leave.
* Pension.
* Life insurance.
* Recommend a Friend Bonus Scheme.
* Thank you voucher scheme.
* 24-hour private helpline for employees, providing counselling & information services.
* Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
* Award winning Training Academy that provides excellent training and development opportunities for our people.
* Eyecare scheme
Who is Portico?
Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working, and other soft services.
Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the assistance of our operational teams.
Why Portico?
Portico is defined by our unique culture One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.?We are one vibrant community and love meeting up to celebrate our success.
Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and dedication are never overlooked. We provide every team member with the very best coaching, encouragement, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu thank you scheme, the Annual Portico People Awards and long service awards.
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