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Fleet Controller (30 Hours), Middlesbrough
Client: Europcar
Location: Middlesbrough, United Kingdom
Job Category: Finance
EU work permit required: Yes
Job Reference: affe830685e5
Job Views: 8
Posted: 09.02.2025
Expiry Date: 26.03.2025
Job Description:
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move. More than ever, we are committed to delivering simple, seamless, innovative solutions that make mobility easy and enjoyable. To do this, we offer a wide range of car and van rental services, relying on a fleet of more than 250,000 vehicles, including an increasing share of electric vehicles.
At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect, and We move as one. Our culture values the contribution and diversity of our team where every individual is treated with dignity and respect.
Europcar is looking for a Fleet Controller
Would you like to be part of the Europcar team? We are looking for a Fleet Controller to coordinate the delivery and collection of our vehicles for our customers. This service is central to our customer experience, so it's vital it's done efficiently and professionally.
You'll be working with our delivery and collection teams who are on the frontline of the customer relationship with our brand. You will also work with our central fleet team and local branches. You may be required to deliver and collect vehicles for customers, creating a great impression is vital.
What we can offer you:
* Competitive Basic Salary
* Starting on 6 weeks holiday (including bank holidays), increasing with length of service
* Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
* Free on-site car parking
* Pension and a life insurance scheme
* Discounted car hire rates across our network
* 20% discount on EE mobile phone contracts*
* Discounted hotel rates through the Accor Group after 12 months service*
* Cycle2Work*
* Free annual eye tests
* Confidential legal and support service through BUPA
* Career progression and development
Responsibilities:
* Provide a high-quality rental administration service to meet station needs.
* Assist in the accurate completion of all rental documents and planning of the delivery and collection of vehicles.
* Handle telephone enquiries in a polite and professional manner.
* Accurately complete all rental administration and vehicle documentation as well as the reporting of damage post-rental.
* Ensure responsibility for vehicles, premises, and customer safety.
Key skills and attributes required:
* A full, valid clean driving licence with a minimum of 4 years driving experience.
* Ability to work as part of a small team.
* Clear verbal and written communication skills.
* A positive attitude and professional appearance.
* Enthusiastic, can respond positively to objections.
* Effective time management and task completion.
* Ability to prioritise and remain organised under pressure.
* Ability to work to procedures and follow instructions.
* Flexibility in working hours in line with business needs.
If you believe you have what it takes to become a successful Fleet Controller within Europcar, then please apply today!
Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.
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