Sheffield Children’s NHS Foundation Trust
12 months fixed term contract / 30 hours per week
An exciting opportunity has arisen to join the management team within the CWAMH Care Group at Sheffield Children's NHS Foundation Trust.
This is a fixed term role for 12 months, and can be offered on a secondment basis (for internal applicants only - please ensure this has been discussed with your line manager before you apply). There may be scope for this to become permanent in the future.
The main purpose of the role is to provide operational support to the Care Group and its constituent clinical teams particularly in relation to:
* Day to day operational management and service improvement.
* Information/data gathering and presentation of specialty level performance.
* Supporting performance management and efficient delivery of services for patients.
* Line management responsibilities.
This role will work across departments at Centenary House, and the Becton Centre for Children and Young People.
Main duties of the job
The main duties/responsibilities for the role include:
* Working with the Care Group management team, Trust support services/teams and clinical teams to oversee operational issues on a day to day basis.
* Assist in the delivery of performance targets including waiting times, patient experience and activity.
* Support the management team in providing effective two-way communication within the services.
* Work closely with the Information and Performance teams to monitor activity and provide management information as required.
* Liaise with staff at all levels within the department to ensure optimal use of our Community/Outpatient services, waiting lists, and referral priorities.
* Work alongside the Clinical and Booking teams to ensure patients are on course to meet performance targets.
* Analyse and resolve problems in the current systems and implement new systems.
* Line manage specified members of staff.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
* Brilliant Place to work
* Leaders in Children's Health
We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patients and colleagues, and focusing on our communities and population health.
Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts--helping you succeed at work and beyond.
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at Catherine.Gilbert7@nhs.net. Together, we're building a workplace where everyone belongs.
Person Specification
Qualifications and Training
* Degree or proved graduate level ability or demonstrable equivalent level of experience
* Evidence of ongoing professional development
* Qualification for Microsoft Office packages (ECDL or equivalent)
Experience
* NHS operational experience
* Working knowledge of hospital systems (e.g. PAS)
* Experience of working and negotiating with colleagues at all levels
* Experience of working within an NHS environment and planning healthcare services
* Ability to use information/data to effectively support the improvement of performance and service delivery
* Experience of managing, analysing and presenting information/data
Knowledge and skills
* Evidence of excellent organisational skills, prioritisation and communication skills
* Experience of being able to work as part of a team, whilst being able to work independently
* Comprehensive knowledge of Microsoft Office and ability to use Excel spreadsheets and pivot tables
* Proven track record of delivering and achieving targets
* Awareness of SCFT Trust policies and procedures
* Awareness of current NHS climate and developments
* Leadership/management training
* An understanding of clinical governance
Personal attributes
* Excellent interpersonal skills with the ability to communicate effectively - both oral and written
* Ability to manage conflict
* Proven assertiveness/negotiation skills
* Experience of dealing with senior clinical and managerial staff
* Ability to ask for help and guidance
* Ability to work under pressure and prioritise work of self and others whilst working to tight and conflicting deadlines
* Demonstrable attention to detail
* Ability to demonstrate flexible approach to meet the needs of the service
* Ability to problem solve and use initiative
* Demonstrable leadership qualities e.g., change management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Sheffield Children’s NHS Foundation Trust
£29,970 to £36,483 a year per annum pro rata
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