We're looking for a Senior Data Product Owner to lead the development of our Single Customer and Traveller View.
Key Skills Required for This Role
Product Roadmaps - User Stories - AWS - Databricks - SQL/Python - Customer Data
The Role:
We're looking for a Senior Data Product Owner to lead the development of our Single Customer and Traveller View. In this high-impact role, you'll define the roadmap, manage priorities, and drive delivery of this key capability, ensuring it delivers commercial and customer engagement benefits. You'll collaborate with technical teams, stakeholders, and subject matter experts to deliver data-driven solutions that improve customer experience and drive business value.
Key Responsibilities:
* Define and deliver the product roadmap for the Single Customer and Traveller View.
* Gather and translate business needs into user stories for development teams.
* Ensure the product aligns with company strategy and delivers measurable value.
* Collaborate with technical and business teams to ensure seamless delivery.
* Establish metrics to track product performance and customer impact.
* Ensure compliance with data regulations, including GDPR and PECR.
* Champion an Agile approach, driving innovation and continuous improvement.
What You'll Bring:
* Proven experience delivering Single Customer View solutions in industries like travel, hospitality, retail, or banking.
* Strong technical understanding of data platforms and ecosystems (e.g., AWS, Databricks, mParticle, Braze).
* Hands-on coding knowledge (SQL, Python) to influence product design.
* Expertise in identity resolution using deterministic and probabilistic approaches.
* Familiarity with Agile methodologies and data regulations.
* Exceptional communication, relationship management, and decision-making skills.
What's in It for You:
* A dynamic, fast-paced work environment at a leading European airline.
* The chance to make a tangible impact on customer experience and business outcomes.
* Opportunities to collaborate with talented, innovative colleagues across the organisation.
* A role that's challenging, rewarding, and central to our customer data strategy.
Ready to Soar?
If you're passionate about data, innovation, and delivering exceptional customer experiences, we want to hear from you. Apply today and help shape the future of travel!
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