This is an exciting opportunity for an experienced librarian to play a key managerial role within our evening library service across Central Saint Martins, Chelsea College of Arts and London College of Fashion.
As an Evening Library Manager, you will lead a team of staff across the 3 colleges to ensure the development and delivery of high-quality, customer-focused, library services that support learning, teaching, and research activities.
Drawing on your strong customer service skills, you will respond to a range of enquiries from library users on referencing, research skills, digital skills, borrowing, memberships, collections, copyright, and information. You will also provide first line support for library software and equipment.
In addition to your customer service and management responsibilities, you will help facilitate access to physical and digital collections, utilising the library management system to maintain library records and promote collections to inform and inspire student research.
The service runs during undergraduate term-time (3 terms per year), Monday to Friday 18:00 to 22:15. This is a 38-week contract (pro-rata), 21.25 hours per week, equating to 0.51 FTE. Depending on the academic year, 31 weeks are worked in the evening, and other hours (reserve hours) will be used for training, attending meetings, and working during the day as arranged with your line manager.
About you
We are looking for a well-qualified librarian with a degree level library qualification (or equivalent), who possesses experience of supervising or managing staff and services in a library (or similar environment).
You will need strong communication and interpersonal skills, with the ability to make people feel welcome. As a strong active listener, you will also be able to listen to service users and respond in a diplomatic and inclusive manner.
Advanced research and digital skills are essential, along with an understanding of databases and collection care.
Working at UAL
University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination, and intent, we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.
Our creative network influences learning, culture, industry, and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers, and storytellers redesigning the future.
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