Your Role
and What You'll Be Doing
If you enjoy being part of a successful, friendly and high-performing team, then this is the job for you. You’ll be working closely with the team’s Associates and Partners to make sure they have the right administrative support at all times. This is a busy and fast-paced role, so you’ll need to be able to work quickly and accurately, building strong relationship with your team and our clients. There’s lots of room for progression and we’d really like to support you in your professional development.
You will be:
1. Handling fee earner queries by email & MS Teams
2. Making sure all team files are in good order and databases are kept up-to-date
3. Opening & closing case files on the relevant case management systems
4. Making payments of invoices, cheques, BACs payments & billing
5. Supporting fee earners with the preparation of cases, e-bundles & paper bundles
6. Preparing digital files for audit
7. Administration of the departments digital storage platforms
8. Booking fee earner travel and meetings and managing expenses
9. Managing the office inbound post, printing, scanning
10. Managing Radiology requests across multiple digital platforms
11. Dealing with urgent support requests within a timely manner
About You
12. Enthusiasm, a can-do attitude and willingness to contribute to the team
13. Ability to work on own initiative
14. Ability to manage change and meet change in demands of the business
15. Great accuracy and attention to detail with the ability to multi task
16. Great time management skills
17. Ability to work within strict service level agreements
18. Excellent verbal and written communication skills
We’re proud of our values, and we’re looking for people who share them:
19. To be pioneering with an imaginative outlook
20. To be approachable and caring
21. To be tenacious in the pursuit of our objectives
22. To be efficient in the provision of our services
23. To work with a foundation of integrity.
If this sounds like you, we’d love to receive your application.
Our Benefits - What We Can Offer You
24. 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
25. Generous and flexible pension schemes.
26. Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
27. Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.