Human Resources and Employee Relations Officer Location: Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR Salary: Full time, FTC - 7 Months Benefits: MML Pension, 25 days Annual Leave Bank Holidays, Free travel on Tram & WM Bus for you and your partner, Cycle to Work Scheme, Employee Assistance Program. West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region. We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly - people With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region. Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We are now recruiting for HR & ER Officer to join our HR and OD Department. The HR & ER Officer will have a generalist background but will have proven experience, strong knowledge and a firm understanding of Employee Relations and Industrial relations. As HR & ER Officer you will be responsible for: Leading and providing advice on disciplinary, grievance and absence meetings, attending and taking notes as required. Ensuring that all HR records are up to date, complete and compliant with legislation. Recording and managing employee data to ensure managers are aware of probationary period expiry dates, maternity leave dates etc. Preparing and reviewing contracts, HR correspondence (e.g., disciplinary reports) and other general correspondence, as required. Day-to-day data entry & administration of employee HR system. Supporting the recruitment & selection process by running campaigns with managers, facilitating assessment centres and other recruitment activities across MML. Interfacing with payroll on joiners, leavers, and all employee changes. Supporting the HR team on legislation, policy and best practice guidelines are followed. To undertake and support the wider team to carry out ad hoc projects, including benchmarking exercises, performance management system development, staff communications, compliance research, training programmes and other ad hoc work as required. Undertake monthly HR Reports and Statistics To support and co-ordinate Occupational Health appointments and activities. To be successful in this role, you must: Be fully Proficient in Office 365 with proven skills in Excel and PowerPoint. Possess proven experience in working with comprehensive HR systems. Have experience and ability to effectively and efficiently recruit, select candidates in hiring processes, and onboard accordingly. Possess experience working with multiple and complex caseloads. Pass stringent drug and alcohol testing in line with the regulations within the Rail Industry. We prioritise a safety-first culture and require all team members to uphold strict health and safety standards, actively promoting safe practices across the team. If you're ready to make an impact by supporting a safe and efficient tram service, click APPLY today to join our dedicated team at West Midlands Metro ADZN1_UKTJ