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Main duties of the job
* The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way.
* Assist in the preparation, dispensing and sale of prescriptions and assist with stock control, ordering and re-stocking of the dispensary.
* In conjunction with other team members, the post-holder will be prepared to cover the work of colleagues when they are absent through annual leave or illness.
* Work with the Dispensary lead to ensure the smooth running of the dispensary team.
* Communicate clearly and effectively with the team to ensure they understand their duties and delegated responsibilities.
* Overseeing day-to-day dispensary operations and ensuring compliance with Standard Operating Procedures (SOPs).
* Ensuring the formulary is being adhered to and support the Dispensary Lead in implementing change.
* Training and supporting dispensary staff to maintain high standards of care.
* Accurate and secure dispensing of medicines, ensuring zero discrepancies.
* Ensure adequate staffing levels to ensure we are on target with patient medication requests.
* Manage stock levels in the dispensary.
About us
The Deepings Practice is a large practice based in Market Deeping with a branch site at Glinton, serving over 24,000 patients. The Deepings practice has a large team of clinical and non-clinical staff led by seven partners and a full senior management team. We have a CQC score of Good and strive for excellence in all areas of patient care. We have a strong focus on health promotion and personalised care, supporting patients to make informed decisions about their health and social care. We are a dynamic, friendly, and supportive team with experience in training GPs and other healthcare professionals.
Job responsibilities
* Using in-house clinical system to ensure all relevant information is recorded onto individual patient records as required.
* Collection of prescription charges/checking patient exemption statements and sharing responsibility for their accurate recording and safe keeping.
* Following Standard Operating Procedures to receive requests for and accurately process/dispense all prescriptions.
* Following Standard Operating Procedures to safely and accurately assemble and check Dossett boxes.
* Liaising with doctors, hospitals and other health professionals where indicated, including liaison with branch surgery and Practice nursing staff.
* Sharing the responsibility for the correct management, safe issuing and recording of controlled drugs.
* Sharing responsibility for maintaining equipment in a clean and tidy condition, including robotic dispenser, and adhering to our Dispensary Housekeeping Protocol.
* Using our in-house clinical system to maintain adequate stock levels, ordering stock, and receiving stock.
* Assisting the Senior Dispenser in regular checking of all invoices and checking against delivery notes, taking responsibility for following up any discrepancies as appropriate.
* Checking, counting and filing of prescriptions.
This is not an exhaustive list.
Qualifications
Essential
* NVQ2 or equivalent Dispensing Assistant.
* Strong patient care skills.
* Proficient in medication dispensing.
* Excellent communication and interpersonal abilities.
* Attention to detail and accuracy in dispensing medications.
* Ability to work collaboratively in a fast-paced environment.
* Knowledge of pharmaceutical regulations and safety protocols.
Desirable
* Pharmacy Technician.
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