To assist the gym manager with the daily operation of Colets Gym and the areas/studios that fall within the gym and provide excellent customer service to our members. Role and Responsibilities: Members:
* Always provide excellent Customer Service.
* Listen to member feedback and be proactive
* Promote Gym challenges and Incentives
* Assist with the programme co-ordination of group classes/group inductions taken by the gym team
* To motivate and support members with all aspects of their training.
* To be proud of your work and helpful to members.
* Carrying out pre-exercise procedures for gym users as per the NOP
* Lead group inductions and express classes
* To conduct health assessments for members using the health system and app.
* Teach group exercise classes (Level 2)
* Opportunity to Personal Train if Level 3
People:
* Support your fellow colleagues
Operations:
* Ensure adherence to Colets' own rules and regulations
* Adherence to Health and Safety regulations in all areas of the fitness department
* All staff should be fully aware of and understand the departmental NOP, the club's emergency procedures and the club's emergency action plan
* Maintain the gym Equipment to a high standard & report any faults/ damage to the Gym Manager
* Maintain high standards of cleanliness in the gym and complete relevant daily cleaning checklists.
* Work in accordance with the rota produced by the Fitness Manager. There may, however, be instances of your being asked to cover shifts at short notice due to absences
* Attend regular staff meetings and training sessions.
Level 2 Gym Instructor
* Level 2 Group Exercise - preferable
* Level 3 Personal Trainer - preferable