Job Description What will you be doing? Evelyn Partners Fund Solutions Ltd (EPFL) provides Authorised Fund Manager (AFM / ACD) and Fund Administration services to Authorised Funds domiciled in the UK. ACD services are inclusive of Fund & Delegate Oversight and the production of fund-level Assessment of Value. Fund Administration services are inclusive of Fund Pricing & Valuations, Financial Reporting & Taxation, Investor Services (including Transfer Agency), Technical Fund Accounting & Transitions and Client Service Management. This role is within Transfer Agency reporting to Manager, Transfer Agency. This role will have responsibility for ensuring all aspects of Transfer Agency duties are co-ordinated and completed in a timely and accurate manner as required within service level agreements and regulatory requirements. Duties are principally inclusive of investor dealing, settlements, client money and distributions. As Operations Executive, your responsibilities will include among others Ensure that all tasks are completed to a high standard and work produced within deadlines and that any anomalies are reported to your line manager within agreed timescales. Ensure that personal and team KPIs are met, assist in collation of MI highlighting any issues to management. Respond to telephone and email enquiries in a timely professional manner, liaising with fund managers and external parties where relevant and in a timely manner, escalating any issues where relevant. Log, maintain and respond to written client enquiries in a timely manner, ensuring all client and external documents are relevant and up to date. Contribute to the review of team tasks, identifying improvements with a view to enhancing client service. Participate in, and contribute to, any ad-hoc project-related work where necessary. Adopt a high-quality culture to minimise errors and ensuring high quality service levels are delivered. Ensuring all work is with a high level of accuracy, including data input, document checking and payments, escalating to manager or relevant department where necessary.