Job summary We have an exciting opportunity within our dynamic team to recruit a full time team administrator to support the Endoscopy service within Worthing Hospital. We are looking for a flexible, adaptable and proactive candidate, with the ability to work under pressure in a fast paced environment. Previous applicants need not apply Main duties of the job To provide an effective day-to-day clerical support to facilitate the smooth running of the Endoscopy admissions services on a day-to-day basis under the direction and supervision of senior colleagues. This job role covers data entry to facilitate patient procedure and outpatient appointment booking, the movement of case-notes around the trust and reception duties. Attention to detail is imperative. About us At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex. Date posted 25 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 279-6980467-FEB25 Job locations Worthing Hospital Lyndhurst Road Worthing BN11 2DH Job description Job responsibilities To provide an effective day-to-day clerical support to facilitate the smooth running of the Endoscopy admissions services on a day-to-day basis under the direction and supervision of senior colleagues. This job role covers data entry to facilitate patient procedure and outpatient appointment booking, the movement of case-notes around the trust and reception duties. Attention to detail is imperative. Job description Job responsibilities To provide an effective day-to-day clerical support to facilitate the smooth running of the Endoscopy admissions services on a day-to-day basis under the direction and supervision of senior colleagues. This job role covers data entry to facilitate patient procedure and outpatient appointment booking, the movement of case-notes around the trust and reception duties. Attention to detail is imperative. Person Specification Qualifications Essential GCSE English or NVQ equivalent General education Knowledge and experience Essential Previous 12 months clerical experience in a relevant role. 12 months experience of working in a call centre/booking office with waiting list management Knowledge of medical terminology. Previous Nhs experience. Communication and Relationship Essential Good interpersonal and negotiation skills Communication and telephone skills Planning and Organisational Essential The ability to manage waiting lists; exercising skills in prioritising against waiting list targets and requirements. The ability to talk to members of staff at all levels Good organisational and planning skills. Time management skills and ability to organise and prioritise own workload with conflicting priorities Analytical and Judgmental, Ability to work on own initiative Patient/Client Care Essential Ability to show empathy and understanding Attention to detail when interacting with patient records; data quality minded Policy & Service Development Essential Ability to deal with difficult conflict situations Committed, motivated and flexible approach to work. Engagement with continuous improvement to drive change within own work and outward team. Equality, Diversity, and Inclusion Essential Evidence of having championed diversity in previous roles (as appropriate to Evidence of having undertaken own development to improve understanding of equalities issues Person Specification Qualifications Essential GCSE English or NVQ equivalent General education Knowledge and experience Essential Previous 12 months clerical experience in a relevant role. 12 months experience of working in a call centre/booking office with waiting list management Knowledge of medical terminology. Previous Nhs experience. Communication and Relationship Essential Good interpersonal and negotiation skills Communication and telephone skills Planning and Organisational Essential The ability to manage waiting lists; exercising skills in prioritising against waiting list targets and requirements. The ability to talk to members of staff at all levels Good organisational and planning skills. Time management skills and ability to organise and prioritise own workload with conflicting priorities Analytical and Judgmental, Ability to work on own initiative Patient/Client Care Essential Ability to show empathy and understanding Attention to detail when interacting with patient records; data quality minded Policy & Service Development Essential Ability to deal with difficult conflict situations Committed, motivated and flexible approach to work. Engagement with continuous improvement to drive change within own work and outward team. Equality, Diversity, and Inclusion Essential Evidence of having championed diversity in previous roles (as appropriate to Evidence of having undertaken own development to improve understanding of equalities issues Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospitals Sussex NHS Foundation Trust (279) Address Worthing Hospital Lyndhurst Road Worthing BN11 2DH Employer's website https://www.uhsussex.nhs.uk/ (Opens in a new tab)