Job Introduction
Exciting careers.
At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Soft Services Manager to join our team in Salford.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
* Flexible and dynamic work environment
* Competitive compensation
* Access to ongoing training and development programs
* Countless opportunities to grow within the company
* Full training
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
Job Introduction
As a Soft Services Facilities Manager at Sodexo in Salford, you are also a strong multitasker and quality of life improver. You will be responsible for the site’s efficient management, continuous improvement, profitability, and operational excellence. No detail escapes your attention, and your leadership style will motivate and uplift your team. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
The ideal candidate will be an experienced Soft Services Manager who has both catering and cleaning management experience. A proven track record in facilities management would be perfect.
Main Responsibilities
What you’ll do:
* Manage the on-site contract and services to the agreed standards, ensuring that deadlines and targets are achieved supported by GSM
* Maximise the profitability of the contract and manage costs effectively
* Act as the operational interface between the client(s) in GSM absence
* Manage Sodexo services and teams to deliver the agreed SLA and standards as instructed by GSM
* Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the company mission and values
* Ensure that statutory requirements and company policies and procedures are followed and deadlines are met
* Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality
* Support the General Services Manager in the development of business strategy in line with current and emerging client needs
* Drive innovation and continuous improvement of people, systems, processes and services
What you bring:
* Previous experience of operational management in a similar environment and a contract of a similar size and scope of services
* People management experience – especially large teams operating across different shifts and services
* Ability to interpret and utilise financial and commercial information
* Excellent communication skills
* Achieve set, standards and operate to performance criteria; for example health and safety, hygiene
* Manage multiple services and workloads and shifting priorities
* Proven ability to work in a partnership and collaborative way with other service providers
* Positive approach to learning in role and identifying own training needs as appropriate
* Self-motivated and able to work on own initiative within a team environment
* IOSH qualifications
* Food Safety
* Experience of delivering training
Package Description
Soft Services Manager
Monday - Friday 09:00 - 1730
40 hours per week
Competitive Salary with Excellent Benefits
Free Onsite Parking
About the Company
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.