Head of Services – Supported Living
Do you have a comprehensive understanding of supported living services?
Do you want the opportunity to be part of an innovative service really making a difference to people’s lives?
Would you describe yourself as being inspiring, organised and solution focused?
If you have answered ‘yes’ to the above, we want to hear from you!
We are currently recruiting for a Head of Services who:
• Is an experienced senior manager
• Is forward thinking, creative and proactive
• Will uphold people’s human rights and ensure services are built around them
• Is passionate about ensuring people are living a life that is right for them
We currently provide services in Newcastle, Swindon, Sussex and the Midlands with our Head Office being located in Plymouth. The successful candidate will need to be willing to travel to these locations occasionally.
About us
We support adults and young people with Learning Disabilities, Autism who can display behaviours of concern, to live in their own homes in the community. We are a friendly and compassionate, person-centred company with significant experience in developing individual packages of support.
We believe:
• Everyone should have deep, caring and meaningful relationships in their life
• Everyone has the right to develop and grow
• Everyone has the right to a safe place to live that they can call home
• A service should be designed around the person
• Creativity and thinking outside of the box is paramount to developing bespoke services for people
What you will be doing
• Overseeing the service delivery for people within the organisation
• Providing effective support and supervision with SMART actions and development goals to the Area and Registered Managers
• Ensuring all practices in our regulated services meets the expected standards of CQC
• Be the nominated individual for the organisation
• Implementing documentation to support the compliance of all services
• Reviewing organisational continuity and risk plans
• Supporting organisational growth by leading transitions for people who are going to be moving into their own home with their own team
• Continually working with professionals and families in regard to developing and maintaining services that meets the persons needs and wants
• Implementing safeguarding procedures and ensuring these are followed
• Attending multidisciplinary meetings and promoting practices that are right for the people we support and will keep them safe
• Developing and implementing policies and procedures to enhance the quality and effectiveness of the organisation
• Ensuring positive risk is taken and managed appropriately
• Continually learning and reflecting to enhance own development
Initiating new strategies to improve the organisation
About you
You will:
• Have experience in supporting adults with learning disabilities and complex needs
• Be confident in leading, motivating and inspiring a team of people
• Have a good knowledge and experience of PBS practises and promote person centred services
• Be able to adapt systems and processes to make them work for the people we support
• Have an understanding of business development and strategic planning
• Have a keen eye for detail
• Be able to build good relationships and communicate effectively
• Be trustworthy, honest and reliable
• Be able to reflect on your practice
• Have great organisational and IT skills
• Be confident when communicating with professionals and compassionate when communicating with families
• Be confident and competent in delivering the organisational induction module
What you will need:
• NVQ Level 5 in Health and Social Care or equivalent
• 3 years’ experience of working within and leading supported living services
• A driver’s license and access to a car
• Experience of working at senior management level
Job Benefits
Why join our team?
We believe it is vital to look after our employees just as much as we do the people we support. You will always be able to speak to someone who will coach you and provide a space for reflection. You will join a team of professionals who look out for each other and ultimately, work together creatively to achieve the same goals.
• Salary – £45,975 per annum
• Annual Leave – 32 days per year (including bank holidays)
• 1 extra annual leave day per completed holiday year (max 4 days)
• Company pension
• Full induction and on-going paid training
• Access to discounts with a variety of retailers
• Membership to an Employee Assistance Programme
• Access to Medicash after successful probation
• Ongoing professional and personal development
• Career progression
Closing Date: 9am on Monday 30th December 2024
Interviews: WC Monday 6th January 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .