* Position: Customer Services Executive (9-12 month contract)
* Salary: £25,000 per annum plus very good all round company benefits. 20 days holiday (pro rata) plus all UK bank holidays
* Location: Burgess Hill, West Sussex
* Hours: Monday – Friday, 09:00 – 17:00, 9-12 month full time contract role – office based but with flexibility to work from home to attend appointments/medical appointments
* Role based in Burgess Hill
We are delighted to be partnered with our professional, reputable and established client as they seek to recruit a Customer Services Advisor on an initial contract of 9-12 months, to join their small and friendly team within their offices in Burgess Hill. This role is available due to maternity leave coverage and may extend or could be made into a permanent role.
The role – Customer Services Executive 9-12 month contract
This role will involve offering support to customers and brokers, completing a wide variety of duties involved with handling accounts for insurance risks.
Duties will include:
* Assist customer and broker enquiries via email, telephone and online live help / chat
* Processing new business documents, membership documents, and renewals.
* Diary follow-ups.
* Ensuring compliance by following company policies, procedures, guidelines, as well as insurance and FCA regulations.
Experience, competencies and knowledge required:
* Managing the needs of customers and clients
* Good computer skills
* Able to build / develop partnerships with existing / new customers and clients.
* Good communication skills
* Ability to work of a small and busy team
This is an excellent opportunity to join a busy team within a friendly and welcoming office. Experience within the insurance or financial services sector is not essential.
For more information regarding this new and exciting 9-12 month Customer Service Advisor opportunity, please apply now! Short-listing will take place soon – don’t miss out!
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