Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Ravenswood house is a male medium and low secure unit, providing assessment, care and treatment for adults with serious mental illness or personality disorder who need to receive their care in either a low or medium secure environment. Most of our patients have either committed a criminal offence or have challenging behaviour.
An exciting opportunity has arisen to join our dynamic and progressive Patient Financial Affairs Services team, which provides internal banking facilities for our inpatients within the hospital.
We are looking for an enthusiastic, motivated and conscientious person to be part of the team providing banking and benefit support to our Service Users.
The administration position will support the day-to-day running of the service and ensure that it is delivered to an excellent standard, meeting the Service Users' needs.
The successful applicant will be able to demonstrate a good standard of customer service and support individuals as required. It is essential to be approachable, compassionate, and offer excellent communication skills while enjoying working closely with Service Users, Visitors, Staff, and outside organisations.
A good understanding of basic financial procedures and/or previous cashier experience is advantageous; however, all training will be provided.
The successful candidate will work Monday to Friday every week; either 08:30 – 14:30 or 09:00 – 15:00, totalling 30 hours per week.
Interviews will take place on the 27th January.
Main duties of the job
You will be responsible for the provision of the Unit cashiering services, which will include petty cash accounting, handling Service User monies, crediting pre-paid debit cards, as well as holding and accounting for patients' property and valuables.
To undertake all administrative and clerical responsibilities to provide financial and benefit services at Ravenswood House.
To administer patients' monies for service users in the unit in conjunction with the current Patient Services Administrator.
To provide sickness and holiday cover for the current Patient Services Administrator at Ravenswood House and covering Tatchbury Mount services as required.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, combining the expertise and services of multiple NHS providers to deliver high-quality healthcare across Hampshire and the Isle of Wight. With a dedicated workforce exceeding 12,000 staff and a footprint that spans more than 200 sites across Hampshire, we offer an extensive range of services, including mental health, learning disabilities, community, and physical health care, reaching diverse communities across urban, rural, and coastal areas. We are committed to delivering care with compassion, accountability, respect, and excellence, ensuring that our patients and service users are at the heart of everything we do. By working closely with our partners, we're creating a forward-thinking, inclusive organisation that champions staff development, well-being, and collaboration. Join us and be part of an organisation dedicated to delivering exceptional healthcare; where your skills and ambitions can make a real difference to the communities we serve, now and in the future.
Person Specification
Qualifications
* Word Processing/typing to RSA Stage II or equivalent.
* Excellent standards of written and oral English.
* Be fully conversant with the MS Office suite.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
£24,071 to £25,674 a year; salary is based on full-time hours.
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