Royal Devon University Healthcare NHS Foundation Trust
The post holder will be responsible for co-ordinating and undertaking a full range of administration and scheduling processes for Booked Admissions in accordance with Trust Waiting List Policy, Patient Access Policy and JAG Accreditation standards. They will ensure appropriate day-to-day management of the waiting lists to ensure theatre and clinic capacity is filled whilst prioritising workload. The role will include supervision, support and guidance to other booking officers ensuring a quality service is delivered at all times and that Trust Policies and Procedures are adhered to.
The post holder will work at an advanced level and will be responsible for delivering a high-quality service to all staff within the specialty, supporting clinical teams to provide an efficient service to patients. This will include booking pre-operative assessment appointments, scheduling treatments and managing waiting lists.
Main duties of the job
For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.
Job responsibilities
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role:
It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The post holder will provide an empathic and sensitive point of contact for service users.
The post holder will be responsible for the day to day training and supervision of other bookers.
Working Pattern: 37.5 hours per week, Monday to Friday (ie 08:00 - 16:00/09:00 - 17:00)
Interview Date: Friday 1st November 2024
For further information please contact: Natasha Hodgson, Booked Admissions' Manager, Tel 01271 322652 or email natasha.hodgson@nhs.net.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities.
Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme
These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.
Person Specification
General Requirements
* See job description text above, and (where applicable) you can download a copy of the full job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Royal Devon University Healthcare NHS Foundation Trust
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