Lyme Bay Holiday part of Sykes Holiday Cottages are excited to be looking for a new Laundry Operative to join our Colyton, Devon team. Salary: Up to £23,810 per annum Work Days & Hours: 37.5 hours, Monday to Saturday, 9am-5.30pm (with a day off in the week) Working Location: Colyton, Devon. Team: Laundry Reporting to: Housekeeping Manager About Us Lyme Bay Holidays are a large, friendly, local agency established for over 40 years. Specialising in the area surrounding Lyme Regis on the Dorset and Devon border we cover much of the World Heritage Coast. This includes a mix of stunning countryside, attractive market towns and villages. As part of the Sykes Holiday Cottages Family, Lyme Bay Holidays is committed to creating lasting holiday memories with a positive social and environmental impact. About the Role We are looking for a dedicated, hard-working and detail-oriented individual to join our Laundry team. From day one, you’ll play a key role in ensuring the smooth operation of our laundry and housekeeping services. Your responsibilities will include packing and delivering hire linen to properties or ‘hubs’, coordinating with self-employed cleaners, conducting property checks, and resolving laundry and housekeeping issues. Your ability to multitask and collaborate effectively will help maintain our high standards of service. This is a fantastic opportunity to join a close-knit team in a supportive and rewarding environment. Your Responsibilities As Laundry Operative, you will be responsible for the following areas of accountability: Progressing the day-to-day operation of the Property Services Laundry function, building an essential rapport with our suppliers, assisting with any issues at a property, checking properties and spot-checking suppliers. The count of freshly laundered linen delivery onto the shelf, recording shortfalls and rejects. With use of fleet vehicle; delivering clean linen to properties and allocated hubs, returning dirty linen to Colyton. Linen preparation for the weekly departures of all agency managed properties into individual property packs. Managing stock levels, advising when auxiliary items need ordering and replenishing with plenty of time. Managing the soiled linen as it's returned, ensuring the area is tidy, before it's collected by the Laundry. With use of a fleet vehicle; going out and checking agency managed properties that have been vacant for 5 days or more, making beds, pre-arrival checks or when special attention is required. Providing practical information and feedback to the Property Services Manager to promote performance of the department. Any other duties that are within the scope, spirit and purpose of the job as requested by your line manager. Skills and Qualifications By Being One Team, Owning it, Communicating Honestly and showcasing a devotion to Learning, Growing and Innovating, we remain true to our original ethos and ensure we stay true to our Customers, Owners and Colleagues alike. Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way All we ask if you have the following: Ability to work independently and as part of a team Strong attention to detail and problem-solving skills Ability to remain calm and focused under pressure Flexible attitude towards tasks and working hours Good numerical skills and ability to use own initiative Full, clean driving licence Although standouts will also have: Excellent written and verbal communication skills A willingness to learn new skills in a fast-paced environment Previous experience as a Laundry Assistant IT literate and able to update stock controls Sykes Cottages Company Benefits: Annual STIP Company-wide Bonus Scheme offering an additional 10% of your salary through our performance-based bonus program 33 days of annual leave bank holidays, up to 5 extra days with long service A day off to celebrate your Birthday Two paid Volunteering Days off annually One of only 1000 BCORP-certified companies in the UK Enhanced Parental leave (24 weeks maternity, 3 weeks paternity at 100% pay) Exclusive discounts on stays for you, family and friends Discounts and offers with a focus on your overall wellbeing Health Cash Plan Training & Development programs to set you up for success 24/7 mental health support and initiatives Employee Savings Scheme transferring directly from your salary Long Service Awards Hybrid working for selected roles only. Diversity and Inclusion: We encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help. If you are actively seeking your next career challenge, keen to join a diverse, exciting team, we welcome you to get in touch or apply