Role Overview: The Paid Media Lead is responsible for overseeing a client pod, leading the paid media strategy, and managing both campaign delivery and client communication. Purpose: Drive impactful, strategic paid media efforts for the client portfolio. Foster innovation and collaboration to align with client needs and agency goals. Mentor and support team members, fostering a positive team culture. Ensure client satisfaction and proactively pursue account growth opportunities. Responsibilities: Communication & Collaboration : Maintain open, cross-department communication, building strong client relationships and leading upsell initiatives. Product Development & Innovation: Contribute to digital product enhancements that align with industry trends. Strategy & Campaign Delivery: Execute paid media strategies, identifying opportunities for growth within the pod. Thought Leadership & Mentorship: Promote agency visibility through thought leadership and foster team professional growth. KPIs: All KPIs are measured monthly and targeted quarterly. Project Success: billable target, on-time delivery, client satisfaction, and revenue growth. Client Satisfaction: High satisfaction and retention in the pod. Client growth: Consistent growth in client ad spend and retainer figures. Requirements: Natural leadership ability with critical thinking skills. Mastery of time management, confident communicator, and collaborative team player. Advanced certifications and specialist knowledge in all major digital advertising platforms. Industry thought leadership through blogs, speaking engagements, and trend awareness. About Hallam We’re not just some self-obsessed agency promising table tennis and unlimited snacks in exchange for your soul. And that’s why we’ll always show up with something to say, not just something to sell. We share a mission to deliver outstanding work with purpose. We’re here to do business in a better way: to work hard to do the right things, not only for our clients but our people and the world around us. Work should exist to make life better and we are a great place to work. Hallam has been chosen by its employees as one of the best places to work, and in the top 40 marketing employers in the UK. You’ll join a team of 50 talented digital geeks who love everything from board game nights to agency trips out to a post-work tipple(s). What’s it like working at Hallam? You’ll get to work for a progressive agency that is driven by its people and values, not just profit. We’ll provide you with everything you need for your role with us, including the latest Apple equipment (or equivalent) and set you off on your personalised onboarding program where you’ll get to know us; your manager, team and the wider departments as well as how we do things around here through our proven operations and processes. Our Perks: Unlimited remote and flexible working policy 33 days holiday (25 plus the extra 8 bank holidays to take whenever you want) Option of early finish Fridays Your birthday day off, whenever you choose to celebrate Bi-annual, seasonal recharge days Other annual leave perks including, quarterly long weekends, additional holidays after longevity of service and the option to buy further holiday days Sabbatical opportunities after 5 years service Enhanced parental and reproductive health policies, supporting every stage of family planning including access to menstrual and menopause leave Enhanced policies to support with leave for medical reasons, caring for dependents, compassionate or bereavement reasons Training, learning and development opportunities, both individual and company-wide A revered employee engagement programme including frequent surveys and retros. Your opportunity to have your voice heard and genuinely make a difference to your place of work 2 days per month of ‘Thrive Time’. This is your personal development time you can spend on anything you want. Want to focus on innovation? Volunteer for a charity? Enrol for a qualification? We’ll give you the time to do this Regular company and team socials, events and celebrations Based on our 3 principles: Work from anywhere, Freedom to choose and Cultural Unity. We believe everyone has the right to work from wherever they want. This choice will always lay with the employee and not the employer. We hire the best and trust you to manage and deliver your own work. Whether you are 100% remote, hybrid or come into one of our offices every day, every Hallamer is an equally important part of our culture. Benefits We’re also proud to offer plenty of employee benefits: Competitive pension scheme Monthly wellbeing allowance Access to paid for therapy and counselling services Payroll giving opportunities for charitable donations Travel to work schemes and electric vehicle salary sacrifice scheme Know someone who would fit right in at Hallam? We also have a new employee referral incentive We highly encourage applicants from under-represented ethnic groups and LGBTQ communities. Throughout the recruitment process, we will strive to make interviews as diverse and gender-balanced as possible for impartiality. As long as you’re qualified, you’ll receive equal consideration for employment regardless of race, religion, colour, gender or disability.