Dorset HealthCare University NHS Foundation Trust
The Liaison Psychiatry Team provides assessments and support to service users referred to our service by the general hospital wards.
We are looking to recruit an administrator to our team. You will be required to have excellent communication and interpersonal skills, as day to day you will be required to interact with a number of different people, and are often the first point of call when contacting our service. In addition to customer care skills, you need to demonstrate excellent IT skills. You must be able to work accurately under pressure, whilst remaining calm, and be able to work well as part of a team. You will be working within a team of administrators who provide a comprehensive administrative service across the Poole and Bournemouth sites. The role is office based.
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
Main duties of the job
To provide comprehensive secretarial and administrative support to both Liaison Psychiatry teams at Bournemouth and Poole Hospitals, including: providing requested correspondence, referrals to service, reports, the organisation of meetings/conferences, and faxing, photocopying, and emailing services in an efficient and timely manner.
Job responsibilities
For the main duties and responsibilities for this role, please read the attached job description and person specification. When completing your application, please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
Person Specification
Educational Requirements / Qualifications
* Good standard of general education eg: GCSEs
* Good standard keyboard skills and knowledge of Microsoft Office. Proficient in MS Word
* Knowledge of working with spreadsheets e.g.: Excel
Skills/ Experience/ Knowledge Base
* Well-developed skills in communicating effectively with service users and other professionals
* Able to demonstrate good time management and organisational skills
* Competent use of MS Word and Excel
* Experience of working in an office environment/administrative role.
* Previous experience of working in the NHS or other Healthcare environment including higher education (healthcare)
Personal Qualities/ Attributes
* Development and maintain good working relationships
* Be able to work in a flexible and approachable manner
* Demonstrate an understanding of confidentiality
* Able to work under pressure and time frames effectively
* Able to use own initiative and problem-solving skills
Additional Requirements
* The role requires the postholder to sit at a keyboard for frequent periods of time and use a VDU/computer on a frequent basis
* The role requires frequent concentration for typing documents
* To be able to work with frequent interruptions
* Demonstrate skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Dorset HealthCare University NHS Foundation Trust
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