We are currently looking for an experienced Business Development Manager (Contact Centre OR Saas) to join a fantastic, well established business based in Glasgow Scotland.
The successful candidate will be tasked with generating appointments at director level for yourself & the BD team to convert, will be target driven, bright, confident and have a keen interest in technology.
Key Responsibilities:
* Working with the business to target the right new clients for their Contact Centre business
* Following up on internal and external leads to move them from enquiry to appointment.
* Working towards set Business Development KPI’s
* Provide first class customer service to potential new customers and portray the company in a positive manner at all times.
* B2B pipeline development engaging new prospective customers
* Pipeline management
* Working to business targets
* Ensuring a fantastic customer experience, customer journey & on boarding process
Key Skills Required:
* Excellent client engagement & client development
* High volume outbound calling approaching new logo's
* Proven sales experience within a target driven environment
* Ability to organise, prioritise and manage workflow ensuring financial sales objectives are delivered /achieved
* Demonstrate the ability to consistently work towards and exceed expectations/ targets
* Exceptional interpersonal skills to engage clients, business owners and colleagues
* Ability to use own initiative to manage own performance & understand BD KPI’s and adhere to them
* Experience in B2B business pipeline development
* Strong influencing / negotiation
* Great rapport building
* Highly motivated with the ability to work to target
* Please contact matt@cactussearch.co.uk