Internal Sales Executive / Internal Sales Support / Engineering Administrator required to join an engineering supplier in Loughborough.
The successful Internal Sales Executive / Internal Sales Support / Engineering Administrator will be responsible for engineering administration such as managing and growing existing customer accounts, and providing prompt, accurate responses to customer inquiries.
Package
1. 26,000 - 28,000 depending on experience
2. Bonus
3. 25 days holiday plus bank holidays
4. Pension
5. Career progression
6. Additional company benefits
Internal Sales Executive / Internal Sales Support / Engineering Administrator Role:
1. Develop customer accounts and respond to customer inquiries promptly and accurately.
2. Prepare and manage customer quotations providing timely follow-ups, and investigating reasons for lost sales opportunities.
3. Administer and deliver contracts, projects and orders through all stages of contract delivery including site installation and commissioning.
4. Review technical and commercial orders to deliver the contract, project or order effectively.
5. Initiate production of pumps and associated items, procurement of sub-supplied items, creating workshop instructions, and arranging deliveries to site in line with customer orders.
6. Input and update records/reports to enable contract, project or order tracking.
7. Creation and management of order-related commercial documents.
8. Build and maintain strong customer relationships to secure current accounts and expand sales with existing clients.
9. Liaise with various engineering departments.
Internal Sales Executive / Internal Sales Support / Engineering Administrator Requirements:
1. Experience as an Administrator, Internal Sales Support, Contracts Engineer, Proposal Engineer, Documentation Engineer, Technical Advisor, Customer Service Advisor or similar within the engineering industry.
2. Have administration/customer experience within an engineering environment or experience with compressed air or similar mechanical engineering products/services such as air filtration, hydraulics, pneumatics, compressed air, rotating equipment or similar. Full product training provided.
3. Experience of contract, project, documentation, updating technical/engineering requirements or order management within an engineering environment is advantageous.
4. An engineering technical qualification, apprentice trained, HNC, HND or degree would be highly desirable.
5. Ability to effectively prioritise and execute tasks in a high-pressure environment.
6. Commutable to office based in Loughborough.
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