Band 4
Main area: Oncology
Grade: Band 4
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday - Friday)
Job ref: 387-SPS-4039-IB-A
Site: Bristol Haematology & Oncology Centre
Town: Bristol
Salary: £26,530 - £29,114 pa pro rata
Salary period: Yearly
Closing: 26/02/2025 23:59
As an organisation, we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
To work with the cancer information & support manager, senior cancer support worker & cancer information centre support worker to support in the delivery of centre-based support and cancer information & support service development, all with a focus on health promotion & self-empowerment. To consistently provide high-quality information and support to patients, carers, their families, and friends face-to-face and by telephone.
Main duties of the job
* Able to use own initiative
* Ability to communicate both verbally and non-verbally on a daily basis with people of all levels
* Good observation skills
* Ability to work in a team, Ability to motivate self and others
* Flexible attitude to working
* Accurate written communication of information
* Ability to show empathy and understand the difficulties faced by people affected by cancer
* Ability to prioritise own workload
* Ability to talk sensitively about information needs
* Ability to retrieve information from a wide range of sources and in different formats
Working for our organisation
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston, and beyond.
As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston; join us and you can enjoy the very best of both worlds: city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce, we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Detailed job description and main responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person specification
Qualifications and Training
* GCSE English Language and Mathematics (Grades A-C) or equivalent
* NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses
* Evidence of continued role development
* Coaching or teaching qualification
* Willingness to undertake Macmillan learning and development courses
Knowledge and Experience
* Relevant health or social care experience at AfC Band 3 or equivalent
* Experience of multi-professional working
* Experience in the use of data management
* Evidence of good communications skills
* Understanding of person-centred care
* Understanding of the health and social care environment
* Experience of coaching/teaching patients and carers
* Understanding of Macmillan Cancer Support and its role across the UK
* Experience in coordinating a patient workload
* Knowledge of relevant cancer treatments, interventions, and terminology
* Awareness of Improving Outcomes: A strategy for Cancer and other national cancer policies
Skills and Abilities
* IT Skills
* Able to use own initiative
* Ability to communicate both verbally and non-verbally on a daily basis with people of all levels
* Good observation skills
* Ability to work in a team, Ability to motivate self and others
* Flexible attitude to working
* Accurate written communication of information
* Ability to show empathy and understand the difficulties faced by people affected by cancer
* Ability to prioritise own workload
* Ability to talk sensitively about information needs
* Ability to retrieve information from a wide range of sources and in different formats
* European Computer Driving Licence or equivalent
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
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