To provide efficient and effective administration support to the Home Treatment Team. To undertake the administration of all referrals received into the team. To ensure high standards are maintained at all times and that work is produced effectively and efficiently in accordance with the Trust’s policies and procedures.
Responsibilities include:
1. Undertaking the comprehensive administration of all referrals received into the teams.
2. Ensuring that all relevant referral information is recorded on PARIS and other relevant information systems, and being responsible for the security of the information contained within these systems.
3. Collating all relevant available information to enable the effective management of referrals received by the team.
4. Carrying out general clerical duties including information gathering, dealing with internal and external post, filing, scanning, photocopying documents, and managing incoming postal and electronic mail as well as telephone enquiries.
5. Ordering and maintaining sufficient levels of stationery and supplies for the Team.
6. Dealing with difficult telephone enquiries and giving advice wherever possible, in a diplomatic and sensitive way, following these through with the appropriate member of staff, in a responsible and professional manner.
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
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