Key Responsibilities Responsible for providing support to the clinical and non-clinical delivery teams in organising, attending, and documenting meetings or training events relevant to the start-up, conduct or closure of studies. Arrange, attend, and record minutes for specialty research meetings and other relevant departmental meetings. Assist in the collation of relevant documents (e.g. CVs and GCP certificates) required for study start up activities, preparing Site Files for Site Initiation Carry out general administrative duties such as photocopying, sending and receiving emails, opening and distribution of post and sending out of correspondence where necessary. Assist in the maintenance of Site Files, ensuring these are kept tidy, updated and inspection ready. To establish and maintain effective working relationships with internal and external stakeholders to assist with the conduct of research studies To provide administration support to practices who are undertaking research. Any other adhoc duties as directed by the manager. Standard of Business Conduct The post holder will be required to comply with the organisations policies and procedures and, deal honestly with the organisation with colleagues and all those who have dealing with the organisation including patients, relative and suppliers The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their ELA position, duties and/or responsibilities The post holder must comply with and support the development of the performance standards within the service/department to ensure the service is responsive to and meets the needs of its patients/stakeholders The post holder will be required to develop and maintain good working relationships with all patients, service users, staff, contractors and where appropriate, members of the public. All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders responsibilities to ensure they are both familiar with and adhere to these requirements and maintain their professional membership to the relevant body Equality and Diversity & Equal Opportunities The post holder must carry out all duties and responsibilities of the post in accordance with the ELAs Equal Opportunities and Equality and Diversity policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and all other stakeholders The post holder must promote awareness of and respect for equality and diversity in accordance with ELAs policies and procedures The post holder is responsible for treating all staff, patients, service users, NHS contractors and the public with dignity and respect always Professional and Personal Development The post holder must ensure that they are aware of their responsibilities by undertaking the ELA Mandatory Training and Induction Programme The post holder will be involved in a formal review with his or her manager at least every 12 months. Once performance / training objectives have been set, the staff members progress will be reviewed on a regular basis, so that new objectives can be agreed and set, in order to maintain progress in the service delivery The post holder will be expected to take responsibility for their own professional development and will be supported by the ELA to achieve development opportunities as appropriate. Confidentiality & Information Governance Confidentiality is of prime importance. In the normal course of duties, the post holder will have access to confidential documents and information relating to patients, service users, staff, and contractors, as well as information of a commercially sensitive nature. Such information should not be communicated to anyone outside or inside the NHS unless done in the normal course of carrying out the duties of the post. Disciplinary action will be considered where a breach of confidence has been established All information obtained or held during the post-holders period of employment that relates to the business of the ELA and its service users and employees will remain the property of the ELA. Information may be subject to disclosure under legislation at the ELAs discretion and in line with national rules on exemption The post holder must maintain high standards of quality in record keeping ensuring information is always recorded accurately, appropriately and kept up to date. The post holder must only access information, whether paper, electronic or in other media, which is authorised to them as part of their duties The post holder must ensure compliance with the Data Protection Act 2018. Health & Safety at Work The post holder is required to take reasonable care of the health and safety of themselves and other persons who may be affected by their acts or omissions at work and to co-operate with the ELA in adhering to statutory and departmental safety regulations. The post holder is responsible for ensuring that they do not intentionally or recklessly misuse or interfere with anything provided in the interests of health safety or welfare e.g., misuse of equipment The post holder is required to contribute to the control of risk and must report immediately, using the ELA Incident reporting system, any incident, accident or near miss involving patients, service users, carers, staff, contractors, or members of the public