* Blend your excellent customer service, driving and logistics skills
* No two days are the same
* Want to join a great organisation AND make a difference in your community?
About the Family Stores:
Our nationwide network of over 130 Family Stores sell a range of quality donated goods, ranging from clothing, furniture, linen and homeware. We aren't your typical retail store; no two days are the same in terms of our customers, the number of donations received, or what you may find while processing and pricing goods to sell.
About the Role:
This role is a combination of Collection and Delivery Coordinator, ensuring the pickup and drop-off of donated goods along with retail customer services. You will have an eye for detail and an ability to work in a fast-paced, high stock volume retail environment. On any given day, tasks can switch between collection and drop-off and serving and assisting within the stores as required.
You will have a collaborative approach and be a team player, as you work closely with your colleagues to achieve desired outcomes and targets.
Key Responsibilities:
* Providing excellent customer service to customers and donors
* Completing collections and deliveries of goods in accordance with a daily schedule
* Scheduling and planning efficient routes to optimise processing operations in store
* Loading, unloading, and stacking goods safely and appropriately
* Completing daily vehicle checks, ensuring the vehicle is maintained to a high standard
* Ensuring compliance with policies and standard operating procedures, including health and safety and audit controls
* Contributing to a positive team culture and general duties of the Family Stores as required.
Person Specification:
* Resilient, positive and people-oriented team player with a natural ability to relate to people from diverse backgrounds
* A full, current, clean New Zealand driver's license, class 1 (motor vehicle) and confidence in operating and taking care of basic maintenance of a small truck (manual and auto) is essential
* Physically fit and capable of regular heavy lifting - this is a daily part of the role
* Self-managing, able to keep to task and re-prioritise as required whilst under pressure
* Spatially aware with a quick thinking, logical and problem-solving mindset
* A clear communicator, both verbally and written
* Capable of using various retail and communications technology
* An ethical approach to working in a respectful, honest and transparent way to build trust across the family stores, upholding the values of The Salvation Army.
* Be comfortable working within set procedures but able to apply sound judgement when initiative is required.
* Have the right to work in New Zealand. All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/police check.
Our offer to you:
* An additional 5 days leave
* Free confidential counselling services to support your wellbeing
* Subsidised flu vaccinations
* A position within a long-standing, respected nationwide organisation
* Opportunities for growth and development
* A varied and fast-paced role in a friendly fun team
* Enthusiastic team of like-minded people
* The chance to make a difference in your community
Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society'.
Hours of work: This role is a Permanent/Full time role at 40 hours per week. Please note, Family stores operate on some public holidays.
The starting hourly rate for this role will fall between $26 and $27 per hour, depending on experience.
The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.
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